9 jobs found in taiwan

Position: Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Account Manager Job Description: What You'll Be Doing ● Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. ● Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic plans and implementation steps to grow sales, demand creation and improve customer service. Ability to lead regular QBRs with major customers that unlock additional sales opportunities. ● Experience...

Position: Account Manager Job Description: Principal Accountabilities ● Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. ● Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines.  ● Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic...

Position: Senior Field Application Engineer Job Description: What You'll Be Doing ● Responsible for utilizing an advanced understanding of the customer needs and technical leadership expertise to champion return on engineering investment.  ● Drive demand creation by maximizing Arrow content on designs. Understand customer needs and leverage Arrow’s engineering and design services resources to facilitate solutions for customers. Apply technical knowledge to influence designs utilizing solution selling, resources, and strategies.  ● Partner with the sales team across pre-and post-sales activities, providing technical support and consulting to promote demand creation. Technical calibrations & research with sales & other Arrow depts. & Suppliers in support of the customer design. Champion return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales. ● Attend supplier trainings in person and via...

Position: Content Editor Job Description: Job Responsibilities: • Plan, research, interview, write, and produce editorial content covering technology, industry trends, companies, products, and events. • Create content across multiple formats, including articles, interviews, videos, webinars, and other digital media. • Host and moderate webinars, seminars, panels, and industry events. • Collaborate with Sales, Marketing, and other teams to develop content-driven initiatives and business opportunities. • Continuously enhance content quality and audience impact through performance analysis. Qualifications: • Bachelor's degree or above with 5+ years of experience in journalism, media, editorial content, technology communications, or related fields. • Strong reporting, interviewing, writing, and content production skills. • Excellent communication, research, and analytical skills. • Intermediate English proficiency for reading industry materials and communicating with...

Position: Regional Sales Manager - Taiwan Job Description: Principal Accountabilities ● Responsible for managing the sales efforts of their team and providing leadership towards the achievement of maximum profitability and growth in line with the company's vision. Represents the team internally and externally; ensures their department is exceeding expectations from both a vendor ad customer perspective. Manages the workforce by making decisions on workload and setting priorities for the team. Consistently recommends operational improvements, contributes to the strategic objectives and manages team effectiveness. Accurately forecasts and drives teams to manage opportunities and sales.  ● Management: Manage the strategic and sales objectives for the sales teams and creates tactical solutions to meet/exceed objectives. Go on field sales account calls and supplier reviews to provide leadership towards the achievement of maximum profitability and growth. Manage manager and...

Position: Sales Operations Officer Job Description: Principal Accountabilities ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Position: Information Technology Systems Engineer Job Description: What You’ll Be Doing ● Provide daily hardware and software engineering, support and maintenance, performance monitoring and reporting, solutions design, and consulting for Arrow's Hardware/Software infrastructure Systems. ● Analyze and troubleshoot problems in software, applications, databases, hardware, and COTS applications. ● Provide 2nd level support working directly with IT groups and/or users. ● Interface with vendors, as required, to provide hardware or software repairs. ● Participate in yearly Disaster Recovery tests. What We Are Looking For ● Typically requires a 4 year degree and 1–2 years of experience or a 2 year degree and equivalent related experience ● Has no discretion to vary from established procedures ● Has no related work experience or has work experience but requires formal training in theories/concepts in own function ● Works under close supervision What’s In It For You At...

Position: Storekeeper Job Description: What You'll Be Doing • Responsible for labor distribution and workflow to ensure quality and production goals are met. • Support one or more departments: shipping, storing, order fulfillment.  • Transport/staging of product. • Maintain work and product store areas. What We Are Looking For • Typically requires a high school diploma and no prior related experience or equivalent related experience. • For warehouse jobs: Typically requires 2–5 years of experience. • May require specific certifications. What's In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. • Medical Insurance • Life Insurance • Discretionary Performance Bonus • Paid Time Off • Growth Opportunities • And more! About Arrow Arrow...