Assistant Technical Support Manager
- Peddinghaus Corporation
- Bradley, IL, USA
- Dec 07, 2025
Job Description
Lead the team that provide remote technical support to our company's customers. Lead the team to provide better service by building systems for managing incoming requests, prioritization, troubleshooting guides and more.
Therefore your role will include functions in leading operations, managing priorities, developing staff, and continuous improvement functions.
This position has planned growth to the Technical Support Manager role and will be located at Peddinghaus headquarters in Bradley, IL - about 45 minutes south of Chicago where we are close enough to enjoy the benefits of living close to Chicago without having to live in it.
Bachelor degree with success in leading teams and working in manufacturing or industrial environments as a team leader or as engineer/technician.
We Are Peddinghaus
We do more than make machines for steel fabricators. We keep you ahead of the fabrication curve through unparalleled partnerships, constant research and development, industry-leading service, cutting-edge technology and quality components to create machines that are built to last. At Peddinghaus, our customers succeed.
Machines That Are Stronger Than Steel
Peddinghaus produces the toughest steel fabrication machinery in the world. Every hand-assembled machine is the gold standard for what structural steel fabrication equipment should be. The technology at Peddinghaus has by far withstood the test of time since 1903.
The Best Support in the Industry
Peddinghaus strives to provide an unparalleled level of service for industry partners, no matter where in the world they are located. This is done by offering the only 24-hour technical support call center in the industry, and employing an expansive team of field service technicians throughout the globe.
Superior Business Partnerships
We maintain strong partnerships with industry leaders such as HGG, Zeman, Meba, Stierli-Bieger and Agtos to ensure your success. Together, we employ the most highly-trained engineers to remain at the leading edge of our craft in the steel industry.
Customers Are Family
The Peddinghaus family of employees has blossomed into an esteemed force in the steel industry. Exceptional talent, expertise and camaraderie fill the halls of our facilities. We never forget that we are a family company, which is why we dedicate ourselves to working closely with fabricators throughout every step of their Peddinghaus experience. Investments in Peddinghaus CNC make you a part of the Peddinghaus family too; your success is our success.