Facility Services Officer - Mid Level (Texas)

Responsibilities:
NSA is hiring for Facility Services Officers (FSOs) with specialization in Mechanical and Electrical Systems to serve on our 24x7 Watch Team in Texas.

FSOs are responsible for oversight of the operation, maintenance, repair, modification, design, construction, and inspection of Agency facilities. Specific responsibilities vary based upon areas of expertise.

Facility Services Officers (Mechanical & Electrical Systems):
Assigned to the 24/7 Facilities Watch Team, monitor and operate the Chilled Water and Electrical distribution systems at the NSA complex. Responsible for monitoring the condition of all other facilities systems during scheduled and unscheduled outages, construction projects, and activities that place the facility in an abnormal condition. Key component services provided to assure reliable operations:
- Coordinate all utility outages with other maintenance customers and mission support elements.
- Ensure that timely notification of facility emergencies are made to all personnel that are impacted.
- Prepare and review daily logs and alarm summaries to ensure that follow-up actions are taken.
- Provide shift coverage to maintain the recommended staffing levels needed to operate the campus systems and provide emergency response to facility emergencies.
- Supervise Campus Utility outages when needed and assist with shutdown sequences and outage coordination.
- Review day to day operations of the Chilled Water and Electrical distribution systems and coordinate plant changes with Building Maintenance & Operations personnel.
- Provide accurate monitoring and control of the Agency's HVAC and Chilled Water Distribution systems through the Agency's Energy Management and Control Systems (EMCS).
- Provide accurate monitoring and control of the Agency's Electrical Distribution systems through the Agency's Supervisory Control and Data Acquisition (SCADA) System.
- Operations of the Chilled Water and Electrical distribution systems and coordinate plant changes with Building Maintenance & Operations personnel.
- Initiate daily plant status reports and make operator log entries to reflect the health and welfare of the systems.
- Maintain Operator logs to reflect any plant reconfigurations, responses to problem areas by tour persons, as well as any impact to Chilled Water distribution, Electrical distribution and Fire alarm operations.
- Conduct routine virtual Mechanical and Electrical Systems Tours to inspect and monitor maintenance activities to assure availability of systems are not interrupted.
- Respond and/or dispatch facility personnel to emergencies and routine service calls as needed.
- Take necessary actions to control or repair the problems and provide follow up details for Watch logs.

Skills:
The ideal candidate demonstrates the following:
- Problem Solving
- Interpersonal Skills
- Partnering
- Customer Service
- Accountability
- Continual Learning
- Resilience
- Effective Communication

Preferred Qualifications for FSO (Mechanical & Electrical Systems Operator) -Knowledge and experience in one or more of the following is desired:
- Building Automation System (BAS) operation
- Mechanical system operation
- Fire Alarm Systems
- Chilled water Systems
- Electrical systems
- SCADA system operation
- HVAC systems
- Plumbing systems
- Millwright
- Construction technology/management
- Leading project teams
- Contract mechanisms
- Analysis and life-cycle maintenance of installations and facilities
- Analysis, design, construction, national/local code compliance
- Design safety plans and programs to comply with laws, regulations, and policies

Pay, Benefits, & Work Schedule:
Pay: Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.

Salary Range: $75,025 - $116,906
Salary range varies by location, work level, and relevant experience to the position.
Position is located in Texas.

Training will be provided based on the selectee's needs and experience.

Benefits: NSA offers a comprehensive benefits package.

Work Schedule: This is a Full-Time, 24-hour watch floor position that works an 8 day on 6 day off work schedule that includes 3 shifts that cover day shift (5:30am-3:30pm), second shift (2:30pm-12:30am) and mid shift (10pm-8am). Shift assignments are not guaranteed upon commencement of employment. New hire schedules will be based on where the operational need is greatest at that time.

DCIPS Trial Period:
If selected for this position, you will be required to serve a two-year DCIPS trial period, unless you are a veterans' preference-eligible employee, in which case you are required to serve a one-year trial period. This trial period runs concurrently with your commitment to the position, if applicable. Before finalizing your appointment at the conclusion of your trial period, NSA will determine whether your continued employment advances the public interest. This decision will be based on factors such as your performance and conduct; the Agency's needs and interests; whether your continued employment would advance the Agency's organizational goals; and whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

If you do not receive certification for continued employment, you should receive written notice prior to the end of your trial period that your employment will be terminated and the effective date of such termination.



How To Apply - External:
The following four narrative questions provide an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question. You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot. (Please attach in application)

1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience.

2. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.

3. How would you help advance the President's Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired.

4. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position.



Apply soonest, as job postings can close earlier than stated end dates due to changes in requirements. It is important to review and note the minimum qualifications, as only those applicants who meet the required qualifications will be contacted to continue the employment process. Please populate the resume tool to showcase any relevant work experience and education related to the position and answer any applicable screening questions. Information collected will be used to determine eligibility, and failure to provide accurate information may result in disqualification for this position.

A confirmation email will be sent after submission of the first application and also after any future updates to submitted applications. **Due to time sensitive communications regarding applications, please ensure your spam filters are configured to accept email from noreply@intelligencecareers.gov. For job vacancies that include stated testing requirements, also include the following: @uwe.nsa.gov, @nsa.gov, and @pearson.com**

U.S. Citizenship is required for all applicants. NSA is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph. Reasonable accommodations may be provided to applicants with disabilities during the application and hiring process where appropriate.

DCIPS Disclaimer:
**VETERANS AND TRANSITIONING SERVICE MEMBERS**

Thank you for your service! The National Security Agency (NSA) is part of the Defense Civilian Intelligence Personnel System (DCIPS). All positions at NSA are in the Excepted Service under Title 10, United States Codes (U.S.C.), Section 1601 appointment authority.

Veterans' Preference
In accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, \