Job Description
SAIC is currently seeking a Field Service Expert (FSE) to support SAIC's Integrated Battle Command System (IBCS) Team.
Primary duty location is onsite at Joint Base Lewis-McChord (JBLM) just southwest of Tacoma, Washington; This position also requires 4 months onsite training in Huntsville, Alabama.
JOB DESCRIPTION:
- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
- Represent the IBCS program as the primary point of contact
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
- Assist in the emplacement and initialization of the IBCS system
- Advise customers on the capabilities and limitations of the IBCS system
- Assist in troubleshooting IBCS hardware, software, and networks
- Provide feedback to program leadership regarding system performance and end-user feedback
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conduct training
- Support Program Help Desk
- Conduct scheduled equipment inventories
Qualifications
REQUIRED EDUCATION:
- Senior level: BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract)
- Experience with tactical networks and troubleshooting
- In field operator training
- Troubleshooting of computer systems and networks
- Good oral communications
- Ability to effectively prioritize and execute tasks in high-pressure environments
- Able to work independently and efficiently with short term deadlines
- Must possess an active DoD Secret Clearance
- IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570/8140 requirements and company policy (active Security + CE is highly preferred)
- Army Air Defense background (14 or 140A or 14G)
- IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
- Experience with Virtual Machine, Cisco, and/or Windows Server
- Ability to obtain a Linux+ certification within nine (9) months of hire date
- Willingness to acquire a Commercial Driver's License (CDL) and comply with all state requirements
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.