Currently we are seeking a technically experienced Inside/Outside Sales Representative to join our team. Responsibilities include maintaining extensive knowledge of product parts, their functions, and related processes, while supporting the sales team in closing opportunities that require technical expertise to identify and provide the right solutions for each customer’s needs. Site visitations is required for this position, and a company vehicle will be provided for commuting.
Job Duties:
· Meet with customers to have an in-depth knowledge of processes, products used, application of products, condition of products, and contact technical support personnel.
· Create a personal working relationship with customers to understand opportunities to create solutions with the products we sell or want to initiate sales with.
· Forecast for future usage, inventory controls and support accounting for cash-flow.
· Provide competitive information on pricing, barriers for entry, and know what the competition is offering.
· Set up Vendor/Salesperson sales calls
· Assist in quote request for special buy-out products
· Sell, and create purchase orders and ship to customers.
· Perform site visits for product knowledge and application verification.
· Build relationships and gain familiarity with end users
· Build an understanding of customer knowledge, wants and needs
· Directly take quote requests, estimating, taking orders, processing orders and customer follow up.
· Assist sales team with processing orders for large accounts/large orders
· Assist in expediting orders.
· Communicate with management and Inside Sales on needs and expectations to support them.
· Participate in logging calls and weekly activities.
· Research, develop, and modify products to meet customer technical requirements and needs
· Travel includes customer site visits, project kick-offs, installation support and engineering support.
Requirements:
· Experience in sales and technology field
· Strong interpersonal communication, customer services and sales skills
· Ability to relate technical information to non-technical customers.
· Excellent technical and problem-solving skills
· Good leadership and teamworking skills.
· Willingness to continue your sales education
· Strong understanding of engineering principles and structural design.
· High proficiencies in Outlook, Excel, PowerPoint, Work, and mastery of professional writing skills.
Company Benefits:
· Medical, Dental, and Vision insurance
· Company paid life and AD&D Insurance
· Ancillary benefits such as supplemental life, AD&D, Short- and Long-Term Disability, Cancer Assistance, Accident Insurance, etc..
· Company phone
· 401(K)/IRA retirement plans with employer matching after first year of service
· Vacation time after 90-day orientation period
Unparalleled customer service has been the cornerstone of our business since its inception in 1967. We were known as Rapid Installations then and our entire staff consisted of just six employees housed in a 2,500 square foot building. We set the goal of providing the best service in the industry which was aided by our location in Louisville, Kentucky, placing us within 250 miles of many major population centers and only minutes from the airport and UPS hub.
We quickly made a name for ourselves and soon outgrew our facilities becoming one of the premiere conveyor system companies in the nation. To continue the ongoing focus on our customers, we have remained a private, family owned company since our inception over 50 years ago! Through our ongoing commitment to hire only the best employees, to manufacture high quality products at the best possible prices and to provide the best delivery in the business, we have maintained that reputation as a leader in the industry.