Description SAIC is seeking an onsite Systems Administrator to support the Joint & Expeditionary Command and Control (JEXC2) program at a Maritime Operations Center in Naples, Italy. The qualified candidate will provide systems and network administration, troubleshooting, and operational support for enterprise, tactical, and deployable IT environments supporting mission-critical operations. If not already located at the work location, this position requires relocation to Naples, Italy for at least one (1) year.
Job Responsibilities:
- Administer, operate, maintain, and troubleshoot enterprise, tactical, and deployable IT systems, including systems communicating over satellite and other tactical communications networks.
- Provide technical support to end users; troubleshoot and resolve hardware, software, operating system, network, virtualization, and enterprise-service issues in accordance with mission requirements and established service levels.
- Install, configure, upgrade, and maintain hardware, software, operating systems, user accounts, access controls, Microsoft Windows and Linux systems, Active Directory, Group Policy, and Microsoft Exchange Server.
- Engineer, configure, administer, and troubleshoot enterprise and carrier-grade Cisco and Juniper routing and switching infrastructure, Palo Alto Networks Next-Generation Firewalls, including VM-Series virtual firewalls, and other tactical network infrastructure.
- Administer and maintain VMware ESXi/vSphere virtualization environments and VMware Horizon Virtual Desktop Infrastructure (VDI).
- Support C2LAN architectures, C2 networks, tactical IT environments, deployable systems, and mission applications, including the operation, maintenance, and troubleshooting of KG/TACLANE encryption systems supporting secure tactical communications.
- Plan for and respond to system outages, network disruptions, exercises, deployments, and other contingency operations to restore services and maintain operational readiness.
- Maintain technical documentation, configuration management records, system procedures, and operational readiness documentation in accordance with DoD requirements, while supporting extended hours and alternate work schedules as required for 24/7 mission operations.
Qualifications Education and Experience:
- Bachelor's degree and 2 years of relevant experience, or 4 additional years of relevant experience in lieu of a degree.
- Experience working in a Systems Administrator, Network Administrator, or similar technical role.
Required Certifications:
- Security+ certification.
- An IAT Level II or higher certification in addition to Security+.
Desired Skills and Experience:
- Experience administering and troubleshooting Linux environments.
- Experience with Active Directory, Group Policy, and Windows Server roles and features supporting enterprise services.
- Experience with VMware ESXi/vSphere and virtualization technologies.
- Experience with VDI, preferably VMware Horizon.
- Experience with Cisco and/or Juniper routing and switching.
- Experience with Palo Alto Networks Next-Generation Firewalls, including VM-Series virtual firewalls.
- Experience administering and supporting Microsoft Exchange Server.
- Experience supporting C2 networks, tactical IT environments, and deployable systems.
- Ability to troubleshoot complex systems, network, virtualization, and enterprise-service issues in a mission-critical environment.
- Experience with C2LAN, JADOCS, GCCS-J, GSS-M, LMMT, and/or KG/TACLANE is highly desirable.
Required Clearance:
- A minimum of Secret clearance is required, with the ability to obtain and maintain a TS/SCI clearance.
- Top Secret or higher clearance is preferred.