2 customer service officer jobs found

Description: You will be the Contracts Management Staff for the Contracts team. Our team is responsible for supporting contract lifecycle, negotiations, risk assessment, and stakeholder coordination across advanced programs. What You Will Be Doing As the Contracts Management Staff you will own proposal preparation, contract administration, and close‑out while providing risk‑based guidance to senior leadership. Your responsibilities will include, but are not limited to: Lead proposal preparation, briefing packages, and negotiation support for cutting‑edge programs. Administer contracts, track changes in cost, schedule, and specifications, and ensure compliance. Provide risk assessments and alternative contractual language to mitigate program risks. Serve as the primary interface with Government contracting officers and DCMA representatives. Build and maintain effective relationships with internal and external customers to achieve business goals....

Job Overview & Responsibilities The Lead Certinia Financial Administrator serves as the organization’s expert on Certinia Billing Central and Revenue Management, acting as the technical lead for Quote-to-Cash and revenue operations within Salesforce and Certinia. This role partners closely with Finance, Accounting, Operations, and cross-functional business units to optimize processes, reduce exceptions, improve data integrity, and scale financial operations as the company grows.   Responsibilities and Essential Duties: Serve as the subject matter expert for Certinia Billing Central, Revenue Management, and core Accounting modules. Lead the technical execution of end-to-end Quote-to-Cash operations within Salesforce and Certinia. Manage and optimize Certinia system functionality to ensure accurate and efficient billing, revenue recognition, and financial processes. Oversee daily billing and revenue operations to ensure timely, compliant, and...