9 customer service jobs found

Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent is the first line of contact with the DOT customer base. This role may not be immediately available. As such the agent is responsible for: The creation of Interactions and Incidents. Provide basic technical and process assistance over the Phone and via Email. Provide friendly, courteous support of all DOT employees and contractors. Take part in the development and maintenance of a positive working relationship with all internal. departments/organizations/employees and the successful candidate will demonstrate service excellence by providing high quality customer service at all times to all customers and internal staff. As an integral point of contact for the Request Fulfillment process, the Tier 1 Agent will be expected to assist with the processing of Service Requests as well....

QED Systems, LLC, is currently recruiting a Computer Systems Analyst ,to join our team at the Pentagon, Arlington, VA to support our HQDA G-3/5/7 Support Services contract. Duties: Serve as the Gatekeeper and be responsible for administration tasks related to the Equipment Common Operating Picture (ECOP) application and database. Control access to the database. These tasks shall be accomplished according to approved timelines and suspense. Evaluate and provide written recommendations to the organization on methods and procedures for providing administrative support for records, communications, directives, forms, files, and documentation in alignment with business and management practices for application to agency programs or operations. Manage user permissions, respond to help desk requests, capture modernization actions for the database and action ONS, as directed, with the ECOP application. Assist in managing the ECOP database by providing situational awareness...

Description The Executive Assistant (EA) serves as a trusted strategic partner to the Senior Vice President (SVP), providing high-level executive support, operational coordination, and administrative leadership. This role requires exceptional judgment, discretion, organizational expertise, and the ability to proactively manage competing priorities in a fast-paced environment. The EA acts as an extension of the SVP, ensuring seamless execution of business operations, executive communications, strategic initiatives, and stakeholder engagement while maintaining the highest levels of professionalism and confidentiality. This role is ONSITE in San Diego, CA. Must be local to area. JOB DUTIES: Executive Partnership & Leadership Support Serve as a trusted extension of the SVP, representing the executive office professionally and effectively. Exercise sound judgment in responding to inquiries and providing solutions on behalf of the SVP when appropriate. Anticipate...

Description SAIC is seeking a Lead Scheduler for an exciting program that is located in the Tyson's Corner area. The Lead Scheduler will perform a variety of administrative duties providing mission support in one or more functions or business areas within the customer space, including things like: Managing complex calendars for multiple senior executives Coordinating attendee lists, transportation information, meeting requirements and other supporting logistics Disseminating the executive's schedule to appropriate staff and acting as the liaison between the Senior Executive and others Planning team building and internal events Routine processing of reimbursement claims Drafting and editing documentation Developing and maintaining accurate records and file management systems Covering for other team members of the front office team as needed Qualifications Must currently hold a TS/SCI and Poly in order to be considered Bachelor's Degree, or experience can...

Description Ready to be at the heart of a fast-paced, mission-driven organization? SAIC is seeking an Executive/Support Integrator to support an exciting Front Office program in Tysons Corner, VA. This is an opportunity to become a trusted partner to leadership, helping drive operational excellence while supporting work that truly matters. You'll play a key role by: Keeping leadership and teams organized through expert calendar management and day-to-day administrative support. Managing critical office systems and databases, ensuring seamless personnel onboarding and offboarding processes. Maintaining communication infrastructure, including office email groups and distribution lists, to keep stakeholders informed and connected. Bringing organization, initiative, and attention to detail to a team where your contributions directly support mission success. Qualifications Must currently hold a TS/SCI and Poly to be considered for this role 9 or more years of...

Description SAIC is seeking a highly professional and detail-oriented Administrative Assistant to support daily business operations and provide administrative support to leadership and team members. The ideal candidate will possess strong communication skills, excellent time management abilities, and a customer-service mindset. This role is critical to maintaining efficient office operations and ensuring a positive experience for internal and external stakeholders. The role provides administrative support for a program focused on modernization of space launch ranges and digital transformation initiatives supporting the Assured Access to Space mission. The position supports integrated program management activities and is based on-site in Santa Maria, California. Job Responsibilities: Provide administrative support to managers and team members. Manage calendars, schedule meetings, and coordinate conference rooms and virtual meeting logistics....

Description SAIC is seeking a Systems Integrator to join our team in Chantilly, VA! This position provides comprehensive front office and operational support to senior leadership within a dynamic, fast paced government environment. The selected candidate will manage high visibility administrative and coordination activities, support organizational change initiatives, and serve as back up to the Department Chief of Staff. The role requires exceptional judgment, discretion, adaptability, and the ability to manage competing priorities under tight deadlines. Responsibilities may include but are not limited to : Manage department-wide actions by collecting, refining, and consolidating inputs from divisions; review and edit submissions in coordination with senior leadership. Serve as primary administrator for knowledge management platforms (Jira, Confluence, Hive), including access management and content updates aligned with organizational and leadership requirements. Coordinate...

Description SAIC is anticipating growth on contract to meet increasing customer demands and is identifying qualified candidates to support future opportunities within legal support services. We're seeking candidates with experience in legal support, FOIA processing, records management, document review, compliance, or related disciplines. These roles support mission-critical legal and administrative functions and offer the opportunity to work alongside government attorneys and professionals in a fast-paced, collaborative environment. Potential opportunities include: Legal Analysis FOIA Processing and Compliance Records and Information Management Responsibilities may include reviewing and analyzing legal documents, supporting FOIA requests, conducting records management activities, performing document review and research, maintaining filing and archival systems, supporting litigation and investigations, and assisting with the handling of sensitive or...

QED Systems, LLC, is currently recruiting a Knowledge and Strategic Management Lead, to join our team at the Pentagon in Arlington, VA to support our HQDA G-3/5/7 Support Services contract. Duties: Provide strategic, policy, programmatic, and technical expertise to enable the Strategy, Plans, and Policy (SPP) Branch to support the HQDA Protection Division. This role is critical for integrating protection concepts into Army strategic documents, analyzing protection efforts, and ensuring effective information sharing across the enterprise. Assist in drafting, editing, and staffing written documents to integrate the APP and protection-related functions and concepts into Army strategic documents such as the Army Campaign Plan (ACP), the Army Installations Strategy, and other Army Regulations and related products as appropriate. Provide support for Joint Capability Area – 7 Protection reporting to the Joint Chiefs of Staff as required by AR 525.30 Army Strategic...