4 customer service jobs found

ECS is seeking a Tier I Helpdesk to work in our Arlington, VA office. Please Note: This position is contingent upon contract award. The service desk consists of a centralized service desk and related roles tied to specific networking/telecom functions. The centralized service desk is the entry point and owner of first tiers of support (based on Information Technology Infrastructure Library's [ITIL®] definition of tiers). Requests are received via phone calls, emails, chats, and web submittals. The service desk is responsible for: (1) delivering remote IT support by creating, maintaining, and using knowledge articles1 (2) performing basic troubleshooting to resolve, capture, report, or route incidents and requests. Some of the service desk's functions are replicated in the network/telecom areas. The service desk consists of a centralized service desk and related roles tied to specific networking/telecom functions. The centralized service desk is the entry point and...

United States Postal Service External Publication for Job Posting 12253436 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch Virginia District Job Posting Period 03/28/2026 - 04/01/2026 This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being invited to take the exam. Examining will continue until capacity has been reached. Job Title ASSISTANT RURAL CARRIER (ARC) Facility Location BUMPASS PO 68 FREDERICKS HALL RD BUMPASS, VA 23024 CONTACT INFORMATION: ASTAR WALLIS | astar.wallis@usps.gov | (540) 872-7095 | SALESSVCS/DISTRIBUTION ASSOC Position Information Title: ASSISTANT RURAL CARRIER (ARC) FLSA Designation: Non-Exempt Occupation Code: 2325-0002 Scheduled Days: Saturday, Sunday and Holidays observed by the USPS on an as needed basis. During the onboarding period, ARCs must be available for required...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior Business Analyst-Support responsible for leading high-impact initiatives, providing strategic guidance, and driving process modernization across the enterprise. This role requires a blend of deep subject matter expertise, program management, and leadership to solve complex organizational challenges. This position is central to enhancing GEOINT capabilities, improving business functions, and ensuring the successful execution of...

QED Systems, LLC, is currently recruiting a Computer Systems Analyst (Equipment Common Operating Picture (ECOP) Administrator) ,to join our team at the Pentagon in Arlington, VA to support our HQDA G-3/5/7 Support Services contract. Job Duties: Serve as the Gatekeeper to, and be responsible for, administration tasks related to the Equipment Common Operating Picture (ECOP) application and database. Control access to the database. These tasks shall be accomplished according to approved timelines and suspense. Evaluate and provide written recommendations to the organization on methods and procedures for providing administrative support for records, communications, directives, forms, files, and documentation in alignment with business and management practices for application to agency programs or operations. Manage user permissions, respond to help desk requests, capture modernization actions for the database and action ONS, as directed, with the ECOP application. Help...