6 database administrator jobs found

Description SAIC has several openings for a Fully Remote , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and requests from VITA employees and customers, and supports users at every skill level and background via telephone, chat, email, and direct ticket submission. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. Qualifications - External Service Desk Analyst...

Description SAIC has several openings for a Fully Remote , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and requests from VITA employees and customers, and supports users at every skill level and background via telephone, chat, email, and direct ticket submission. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. Qualifications - External Service Desk Analyst...

Description SAIC has several openings for a Fully Remote , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and requests from VITA employees and customers, and supports users at every skill level and background via telephone, chat, email, and direct ticket submission. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. Qualifications - External Service Desk Analyst...

Description SAIC has several openings for a Fully Remote , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and requests from VITA employees and customers, and supports users at every skill level and background via telephone, chat, email, and direct ticket submission. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. Qualifications - External Service Desk Analyst...

Description SAIC is looking for a Workflow Manager with an active TS/SCI clearance to support the Special Access Program Central Office (SAPCO). This role demands exceptional organizational skills, meticulous attention to detail, and the capability to manage high-level correspondence and workflow in a dynamic, high-pressure setting. The ideal candidate will ensure effective management, accurate tracking, and timely delivery of correspondence and tasks in compliance with established protocols and deadlines. This position is 100% onsite 5 days a week at the Pentagon. Job Responsibilities: Monitor CATMS and other R&E databases to ensure timely task completion. Oversee the Senior SAP Working Group Task tracker, updating task statuses as required. Communicate senior leader decisions via signed correspondence; ensure document quality and prioritize tasks. Draft and review documents for senior leadership, ensuring accuracy and proper routing; manage...

Description SAIC is seeking dedicated and highly organized Workflow Administrators to join our team supporting the Office of the Under Secretary of War for Research and Engineering (OUSW(R&E). The successful candidates will review reports and correspondence packages, drive tasks to timely completion, and ensure the accuracy and clarity of communications within the R&E organization. This role requires analytical skills, attention to detail, and the ability to handle sensitive information under pressure. These positions are 100% on site in Arlington, VA. These positions are contingent upon contract award anticipated in late 2025 / early 2026. Job Description: Review and route senior-level executive correspondence via the Correspondence and Task Management System (CATMS) database, ensuring all taskers are handled and triaged appropriately and in a timely manner. Compose correspondence and documents for senior leadership, ensuring accuracy of enclosures,...