2 information technology jobs found

ECS is seeking a Front Office Coordinator to work onsite at our Fairfax, VA office. Note: This position is contingent upon additional funding. Role Overview: The Front Office Coordinator serves as the first point of contact and the \"engine room\" of our daily operations at 2700 Prosperity Avenue. The role combines front - desk duties with inventory management, supply ordering, access - control administration, and project - level assistance for facilities, information - technology (IT), and recruiting/hiring initiatives. The Front Office Coordinator ensures that the office environment runs smoothly, that breakroom and supply areas are well - stocked, and that security protocols for suite access are consistently applied. As the Front Office Coordinator, you won't just manage the desk; you'll have a front-row seat to how our business runs. This role offers unique cross-functional exposure, providing you with hands-on learning opportunities related to Facilities, IT...

ECS is seeking a Tier I Helpdesk to work in our Arlington, VA office. Please Note: This position is contingent upon contract award. The service desk consists of a centralized service desk and related roles tied to specific networking/telecom functions. The centralized service desk is the entry point and owner of first tiers of support (based on Information Technology Infrastructure Library's [ITIL®] definition of tiers). Requests are received via phone calls, emails, chats, and web submittals. The service desk is responsible for: (1) delivering remote IT support by creating, maintaining, and using knowledge articles1 (2) performing basic troubleshooting to resolve, capture, report, or route incidents and requests. Some of the service desk's functions are replicated in the network/telecom areas. The service desk consists of a centralized service desk and related roles tied to specific networking/telecom functions. The centralized service desk is the entry point and...