3 customer service representative jobs found

Description SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent is the first line of contact with the DOT customer base. This role is fully ONSITE in Washington, DC. As such the agent is responsible for: The creation of Interactions and Incidents. Provide basic technical and process assistance over the Phone and via Email. Provide friendly, courteous support of all DOT employees and contractors. Take part in the development and maintenance of a positive working relationship with all internal departments/organizations/employees and the successful candidate will demonstrate service excellence by providing high quality customer service at all times to all customers and internal staff. As an integral point of contact for the Request Fulfillment process, the Tier 1 Agent will be expected to assist with the processing of Service...

Description SAIC is seeking a Journeyman Tier Two Technical Support Analyst with Information Technology (IT) and communication systems experience in support of the U.S. Army Combat Capabilities Development Command (CCDEVCOM), Engineering and Systems Integration (ESI) Directorate, Quick Reaction Capability (QRC) Branch (C5ISR-QRC). The goal of the C5ISR-QRC is to research and develop technologies that enable systematic processes for discovering, selecting, organizing, distilling, sharing, developing and using information to better understand the enemy and the enemy's environment during full-spectrum operations and provides advanced collection capabilities with the flexibility to address changes in the operational environment and signatures of interest to develop situational awareness by acquiring precise and timely information. This is a full-time, on-site position on Aberdeen Proving Ground (APG), MD. The position is five days a week (Monday - Friday) but may require shift...

Description SAIC is seeking a Technical Services Analyst who will support our Joint Range Extension (JRE) Program as a Mission Support Representative. This role is onsite in San Diego, CA. Will need to be local to area. JRE Mission Support is the first tier of support for the JRE system. The JRE program has been supporting the war fighter for over 25 years. Starting out as an Air Force program (JTEP), the JRE is now supporting all branches of the United States military. In addition to sales throughout the US, the JRE has also spread into many NATO Coalition forces such as, Royal Australian Air Force, Canadian Air Force, Republic of Korea Air Force and more. JOB DUTIES: Responsible for interacting with customers, both over the phone and on site, to provide them with the expertise needed to successfully execute their mission. Will be expected to travel to customer locations, both CONUS and OCONUS, for Information Assurance updates, teaching classes, installations,...