2 security clearance jobs found

Description SAIC is currently seeking a motivated, career and customer-oriented Help Desk Analyst (Senior) to join our team to begin an exciting and challenging career in Ashburn, VA. The organization is a fast-paced, changing environment supporting dozens of systems serving thousands of users at numerous government agencies. Superior customer service and verbal skills are required. This position requires ability to work independently as well as within groups. Accuracy and close attention to detail, timeliness, and professionalism in all areas of the support activity is imperative. Work as tier 2 support with advanced knowledge to respond to incoming client and customer requests and tickets (identify, research, and resolve technical support issues) Act as a direct interface to business users for IT support issues Create user accounts, grant and revoke system access, lock and unlock accounts Troubleshoot and escalate (as needed) application issues, isolating and...

Description SAIC is proud to support the Federal Deposit Insurance Corporation (FDIC) under the newly awarded Information Security Services (ISS) contract, providing innovative solutions to strengthen and safeguard the nation's banking system. We are seeking passionate and talented professionals to join our team in delivering cutting-edge cybersecurity, IT operations, and risk management services. This exciting opportunity allows you to work alongside industry leaders, leveraging advanced technologies to support the FDIC's mission of maintaining public confidence in the financial system. Responsibilities: Contractor personnel will provide continuous 24x7x365 monitoring and support for all designated IT Services. Service Desk analysts will deliver first-level technical support, ensure timely incident and request handling, and maintain a professional, customer-focused approach in all interactions. Provide first-line technical support for incidents and service requests...