3 customer service representative jobs found

Description SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent is the first line of contact with the DOT customer base. This role is fully ONSITE in Washington, DC. As such the agent is responsible for: The creation of Interactions and Incidents. Provide basic technical and process assistance over the Phone and via Email. Provide friendly, courteous support of all DOT employees and contractors. Take part in the development and maintenance of a positive working relationship with all internal departments/organizations/employees and the successful candidate will demonstrate service excellence by providing high quality customer service at all times to all customers and internal staff. As an integral point of contact for the Request Fulfillment process, the Tier 1 Agent will be expected to assist with the processing of Service...

ECS is seeking a Field Service Representative (Bullpen ) to work in a hybrid remote/onsite capacity, with minimum of 3 business days onsite at our Fairfax, VA corporate office and/or our Springfield, VA customer site. Please Note: This position is contingent upon additional funding. ECS is seeking a highly motivated Field Service Representative to support a portfolio of dynamic initiatives for a Department of War (DoW) customer, including GEOINT AI/ML innovation and integration, Gen AI and Large Language Model (LLM) integration, User Interface (UI) support. The ideal candidate is a former Intelligence Analyst who has 4-6 years of experience in analyzing and exploiting Full Motion Video and High-Altitude Static Imagery collected from Intelligence Surveillance Reconnaissance (ISR) platforms. Successful candidates may be asked to exploit and analyze Electro-Optical (EO), Synthetic Aperture Radar (SAR), Infra-Red (IR) imagery and/or video in support of government...

Description SAIC is currently seeking a Senior OSINT Collector at Fort Bragg, NC to work with a diverse team of collectors, linguists, cultural experts, and operations officers, providing operational support to dynamic global operations. This position will require interaction with a wide variety of Government and contractor personnel - an ability to operate in a diverse, evolving, and high-profile environment is key. Job Duties: Serves as Open Source (OSINT) Collector; responsible for OSINT collection and reporting activities in support of validated and tasked geopolitical, security, and technical intelligence requirements. Responsible for locating and collecting relevant information from diverse sources in the Cyber domain, including social media, press sources, and other open-source and commercial repositories. Employs collection techniques and signature reduction tools to identify and collect information relevant to customer requirements. Applies...