3 systems administrator jobs found

ECS is seeking a ServiceNow Administrator to work on-site 3 days per week in our Arlington, VA office. ECS is seeking a ServiceNow Administrator to support highly complex, mission-critical scoped and global application. In this role, you'll provide high level technical planning, execution, and support for software systems and subsystems. In this role you will be responsible for supporting the ServiceNow change requests, dashboards, reports, improvements, fixes, and overall structure and operations. Responsibilities: Works closely with ServiceNow leadership team to support the DHS customer and their needs Support Service Desk operations, create reports and dashboards, and coordinate support as needed from additional resources Perform account management tasks including the creation and deletion of accounts, adding roles, creation (and management) of groups and other entitlements within the platform Intermediate level knowledge in ITIL practice areas to...

Description SAIC is seeking a Senior Desk Side Engineer to provide advanced Tier 2 and Tier 3 technical support to end users in a fast-paced environment. The role serves as the primary escalation point for junior and mid-level engineers, diagnosing and resolving hardware, software, and platform issues across Windows, macOS, and mobile devices. This position includes assisting with the organization's transition to Google Workspace, managing lifecycle activities, and ensuring exceptional service delivery. This is an onsite role, covering the 10:00 AM - 7:00 PM shift with core support hours from 7:00 AM to 7:00 PM. Key Responsibilities: Provide Tier 2 and Tier 3 deskside support for end-user workstations, laptops, macOS devices, and mobile devices (iPhones/iPads). Diagnose and resolve hardware and software issues, including troubleshooting for Microsoft Windows 10/11 and macOS platforms. Assist users with the transition to and daily use of Google Workspace (Gmail, Drive,...

Description SAIC is seeking external and incumbent talent to be considered for positions to support the FDIC ISS Program. This has recently been awarded to SAIC! These positions will provide critical IT operational services in support of FDIC initiatives, ensuring the effective delivery of IT services spanning several core task areas, including: Data Center Operations - Operations, maintenance, and optimization of on-premise and hybrid cloud environments. Network Engineering and Operations - Design, implementation, and support of advanced network infrastructure, ensuring reliable connectivity and security. Unified Communications - Management of enterprise voice, video, and collaboration tools across a distributed workforce. Client Services - Including deskside support, hardware deployment, and end-user support services. Service Desk Operations - Comprehensive help desk services, incident resolution, and customer experience improvement....