Arrow Electronics
Zapopan, Jalisco, Mexico
Position: Customer Support Associate II - Distribution Center Job Description: Arrow is looking for a Customer Support Associate II to join our team. This position is based in our Guadalajara distribution center (Located in Parque Nogales, Zapopan) and works to Arrow’s programming center and sales teams to best serve Arrow customers. What You'll Be Doing: Provide an expert level of customer service to the Component Sales teams, direct customers and the programming production team. Driving our customers order performance and exceeding expectations. This is to further enhance Arrow's position within our customers and suppliers. Responsible for overseeing the Order to Invoicing processes for their customer base. Value-add order entry, maintenance, follow up, first article issue triage, managing inbound customer quote requests in Unity, AEGIS and Service desk. Support sales team and direct customer contact within Bond/Planned Demand and FQR/CAPA quality...