21 electronics jobs found

Position: Customer Service officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing...

Position: Customer Service Rep Job Description: Why You'll Love this Role: Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist Sales with overall Quote to Order activities. Responsible for Post-order to Invoice including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process. Backlog Management. Work with the Asset and different portals...

Position: Customer Service Officer Job Description: Principal Accountabilities ● Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand marketshare, and grow our business. Daily activities of the role include, but are not limited to: ● Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes. Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer...

Position: Customer Support Associate Job Description: Why You'll Love This Role: Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next. Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products, and help customers transform ideas into real-world solutions while growing your own career in a global technology organization What You’ll Do: Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, and recommending solutions and/or action plans...

Position: Customer Service Representative - French Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. We are currently looking for a Customer Service Representative (English Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based in Casablanca . Your main responsibilities will include: Managing...

Position: Customer Order support Job Description: Why You'll Love this Role: Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist Sales with overall Quote to Order activities. Responsible for Post-order to Invoice including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process. Backlog Management. Work with the Asset and different...

Position: Collections / Accounts Receivable Associate l Job Description: Why You'll Love This Role: At Arrow, Finance, Accounting & Collections is more than managing numbers - it's about enabling smart decisions that drive our business forward. Our teams partner across the organization to provide insights, improve processes, manage risk, and support the investments that help shape the future of technology. Arrow Electronics is looking for a collections professional to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships. What You'll Be Doing: Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals...

Position: Customer Support Associate I Job Description: At Arrow Electronics, we're currently looking for a Customer Support Associate I for our Guadalajara Offices. In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders handling the end-to-end process. What You'll Be Doing Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist Sales with overall Quote to Order activities. Responsible for Post-order to Invoice, including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process. Backlog Management. Work with the Asset and different portals to expedite factory purchase orders to meet customer open order demands. Manage inbound customer order formats (pdf, e-mail, Microsoft...

Position: Business Operations Associate II Job Description: Why You'll Love This Role   Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving  processes, and enabling collaboration across our global organization.   Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business.     What You'll Do: Responsible for the day-to-day sales and customer support service activities for assigned accounts. Place the order with the Supplier and provide follow-up to ensure accuracy. Review Orders and documentation to guarantee all the data is accurate. Approve Purchase Orders Send the Purchase Order to the Supplier. Solved any rejections and...

Position: Customer Support Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You’ll Do:   Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.  Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry &...

Position: Business Operations Associate II Job Description: Why You'll Love This Role   Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving  processes, and enabling collaboration across our global organization.   Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business.     What You'll Do: Responsible for the day-to-day sales and customer support service activities for assigned accounts. Place the order with the Supplier and provide follow-up to ensure accuracy. Review Orders and documentation to guarantee all the data is accurate. Approve Purchase Orders Send the Purchase Order to the Supplier. Solved any rejections and...

Position: Integration Support Specialist Job Description: Arrow Enterprise Computing Solutions  (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market (more information through this link :  https://www.arrow.com/globalecs/ ). Purpose Own the technical implementation and support of CRM integrations between the Sales Portal and partners' existing systems. Ensure standard connectors are successfully deployed, support complex integration requirements, and act as the technical expert for partner-facing integration activities. Key Responsibilities Configure, test, and deploy standard CRM integrations with Salesforce, HubSpot, and Microsoft Dynamics , including...

Position: Customer Service Officer Job Description: sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. What You’ll Be Doing Ensure product shipment inform, return to sales, and payment Process internal system, acquaint with ERP and ORACLE system will be preferred Maintain related reports which supplier Implement other tasks assigned by supervisor and support other necessary projects What We Are Looking For Bachelor’s degree in required Fluent in English written Proficient with Microsoft Outlook / Excel/PowerPoint Knowledge of ERP system (SAP SD module preferred) Good communication skill and strong sense of commitment Data-sensitive and well-developed administrative skills Customer-oriented and good teamwork What’s In It For You At Arrow, we recognize that financial rewards and great benefits are important...

Position: Customer Service Representative Job Description: Position Title: Customer Service Representative Business Unit: Arrow Global Service Chain Service Inc. Department: Arrow Global Service Chain Service Inc. / Asia Service Center Reporting Relationship: Customer Service Manager Competency Model: Sales Job Objective: To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. Key Responsibilities: All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain...

Position: Customer Service Representative Job Description: What You’ll Be Doing ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing...

Position: Dutch speaking Technical Support Specialist 4 - NetApp Job Description: Technical Support Specialist 4 - NetApp, delivers proactive and preventive support for NetApp systems. This role requires a strong grasp of NetApp technologies and managed services, working closely with both internal support teams and our valued customers. We’re seeking a motivated professional who is passionate about IT services and eager to grow within our organization. This is a fully remote vacancy.   Key Responsibilities: Ensure operational continuity of NetApp systems on-premises or in the cloud Execute centralized deployment services Handle customer tickets in a professional way as per Arrow’s ways of working. Provide monthly activity reports to customers Respond to system alerts, support tickets, and customer change requests Serve as the technical advisor and point of contact for customers Collaborate with internal teams and NetApp support to ensure a high-quality...

Position: Customer Service Representative - Global Supply Chain Services Job Description: We are looking for an experienced Customer Service professional who is ready to take the next step in their career and grow within our Global Supply Chain Services. This is a great opportunity for someone who not only enjoys working with international customers, but is also curious about AI, automation and new technologies and wants to contribute to projects focused on process improvement and operational efficiency. About the Role Arrow Global Supply Chain Services is a division of Arrow Electronics that manages highly complex, high-volume global supply chains for large OEMs and suppliers. As a Customer Service Representative, you will be a key part of our global service organization, working alongside Service Centers in Sweden, China, Hungary, Mexico and Poland. You will act as the primary point of contact for our customers, ensuring high-quality service delivery, smooth order...

Position: Customer Sales Specialist Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide, and over 90 locations are served. A Fortune 500 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...

Position: Customer Support Representative Job Description: 1. 営業支援・顧客対応 インサイドセールスチームおよび顧客に対して高度な営業支援・カスタマーサービスを提供する   顧客およびサプライヤーとの関係強化を支援し、Arrowのビジネス拡大に貢献する   複雑な問題や差異案件について顧客と直接対応し、解決策やアクションプランを提案する   社内営業チームへのサポートやエスカレーション対応を行う 2. Order to Invoice（受注～請求）プロセス管理 受注登録および受注情報の管理・更新を行う Value Added案件の受注処理およびフォローアップを担当する Excel、PDF、FAXなど様々な形式の顧客注文を管理する SSRQ（SIMS Setup Request）の申請を行う Value Added NCNR（キャンセル不可・返品不可） COP（Customer Owned Parts） NCNRの設定・管理を行う MyArrowアカウントの設定を行う PCPRCE2（Customer Part and Pricing System）を利用した契約価格管理を行う 3. 需要管理・品質保証サポート Planned Demand（需要計画）および品質保証プロセスにおいて営業チームを支援する e-CompassおよびForecast Responseレポートの調整を行う 納期短縮依頼（Expedite）の一次対応後のエスカレーション窓口を担当する   インサイドセールスからのBond申請対応を行う 以下のレポートを管理する Dropped Part Report New Part Report Item Status Change Report IPS（In-Plant Store）やConsignment在庫の手動棚卸プロセスを管理する 契約更新条項（Contract...

Position: Customer Service Officer Job Description: Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With  2025 sales of USD $30.9 billion , Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at  www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at  https://www.fiveyearsout.com/ .  Principal Accountabilities ● Provide expert internal and external customer...