2 jobs found

Position: RMA & After Sales Representative Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.   Description:   As an RMA & After Sales Representative, you will be a crucial member of the EMEA RMA & After Sales Team, responsible for managing customer post-shipment and quality related claims and goods returns, ensuring customer satisfaction, and maintaining efficient after-sales support. This role involves coordinating with customers, suppliers, and internal teams to handle product returns, replacements, and repairs. You will ensure RMAs (Return Material Authorizations) are processed efficiently and according to...

Position: CRM Business Analyst Job Description: ​ Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. *** Please submit your application in English *** You will join our Business Transformation Salesforce Business Analyst team which is focused on implementation and customization of the new core applications ecosystem with contains CRM based on Salesforce, ERP systems as main brand applications within the Arrow ECS EMEA region . On a daily basis you will interact with internal and external stakeholders from different countries to enhance and develop our CRM implementation . Your role will be to...