43 customer service jobs found

Position: Customer Service Representative - Global Supply Chain Services Job Description: We are looking for an experienced Customer Service professional who is ready to take the next step in their career and grow within our Global Supply Chain Services. This is a great opportunity for someone who not only enjoys working with international customers, but is also curious about AI, automation and new technologies and wants to contribute to projects focused on process improvement and operational efficiency. About the Role Arrow Global Supply Chain Services is a division of Arrow Electronics that manages highly complex, high-volume global supply chains for large OEMs and suppliers. As a Customer Service Representative, you will be a key part of our global service organization, working alongside Service Centers in Sweden, China, Hungary, Mexico and Poland. You will act as the primary point of contact for our customers, ensuring high-quality service delivery, smooth order...

Position: Customer Service Officer Job Description: ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract...

Position: Customer service officier Job Description: What You’ll Be Doing ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Service Officer Job Description: Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With  2025 sales of USD $30.9 billion , Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at  www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at  https://www.fiveyearsout.com/ .  Principal Accountabilities ● Provide expert internal and external customer...

Position: Sales operations associate Job Description: Sales Operations Associate Position Overview: The Sales Operations Associate, specifically within the Customer Experience Team, executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance. Key Responsibilities: Support to Sales and Operations Account Managers Order Management:  Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, ensuring alignment with customer delivery expectations and vendor availability. Respond to inquiries regarding order status and resolve customer order difficulties. May manage customer quote activities in line with specific strategies and quoting processes. Backlog Management: Maintain control of the open backlog of...

Position: Sales Operations Associate Job Description: Sales Operations Associate Position Overview: The Sales Operations Associate, specifically within the Customer Experience Team, executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance. Key Responsibilities: Support to Sales and Operations Account Managers Order Management:  Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, ensuring alignment with customer delivery expectations and vendor availability. Respond to inquiries regarding order status and resolve customer order difficulties. May manage customer quote activities in line with specific strategies and quoting processes. Backlog Management: Maintain control of the open backlog of...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview Providing hardware and software support to a diverse staff and end-user population. Experience supporting both Mac and Windows Operating Systems. Ability to quickly diagnose and troubleshoot customer concerns...

Position: Collections / Accounts Receivable Associate l Job Description: Why You'll Love This Role: At Arrow, Finance, Accounting & Collections is more than managing numbers - it's about enabling smart decisions that drive our business forward. Our teams partner across the organization to provide insights, improve processes, manage risk, and support the investments that help shape the future of technology. Arrow Electronics is looking for a collections professional to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships. What You'll Be Doing: Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper...

Description SAIC is hiring a Service Desk Agent to support HHS in Broomfield, CO. This is a Hybrid role requiring 3 days minimum in office. What We Do We are the front line of contact for technical issues and questions for the US Department of Health and Human Services. HHS a professional and diverse group that are doing remarkable things during a remarkable time. We support our awesome client in many different ways such as telephone calls, chat, email, and online requests. Culture We are a close knit team of around 30 people that has a great team dynamic. We all come from very different backgrounds and ages. We work for SAIC a Fortune 500 company and is listed as one of the "World's Most Admired Companies". Forbes lists us as one of "America's Best Employers for Diversity" and one of "America's Best Employers for Veterans". Company Values Passion- Love what you do Empowerment- Decide and act Integrity- Be real Inclusion- Embrace differences...

Description SAIC is hiring a Service Desk Agent to support HHS in Cookeville, TN. This is a Hybrid role requiring 3 days minimum in office. What We Do We are the front line of contact for technical issues and questions for the US Department of Health and Human Services. HHS a professional and diverse group that are doing remarkable things during a remarkable time. We support our awesome client in many different ways such as telephone calls, chat, email, and online requests. Culture We are a close-knit team of around 30 people that has a great team dynamic. We all come from very different backgrounds and ages. We work for SAIC a Fortune 500 company and is listed as one of the "World's Most Admired Companies". Forbes lists us as one of "America's Best Employers for Diversity" and one of "America's Best Employers for Veterans". Company Values Passion- Love what you do Empowerment- Decide and act Integrity- Be real Inclusion- Embrace differences...

Description SAIC is seeking a motivated Helpdesk Administrator to support day-to-day IT operations, end-user support, account management, system troubleshooting, and technical issue resolution across enterprise and mission-focused environments. This role will work alongside system administrators, cybersecurity engineers, infrastructure personnel, and program stakeholders to help maintain reliable, secure, and responsive IT support for users and technical teams. The candidate will assist with hardware and software troubleshooting, workstation support, access requests, ticket tracking, documentation, vulnerability remediation support, and general system administration activities. The role requires strong customer service, organization, communication, and problem-solving skills, along with the ability to learn quickly in a dynamic government and defense-related technical environment. THIS IS AN ONSITE ROLE IN SAN DIEGO, CA. WITH UP TO 5% OF TRAVEL INVOLVED. JOB DUTIES:...

Description SAIC is seeking a candidate to fill a Senior Intel Analyst position for the CCSSIII contract supporting MARFORCYBER at Ft. Meade, MD. Job Description: Candidate shall support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collections teams, and multiple supported military headquarters intelligence centers. Candidate will contribute to the creation of intelligence collections strategy, develop intelligence indicators, submit collection requirements to theater and national intelligence activity, and support the triage and dissemination of information to the appropriate consumer. Job Duties: Support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collection teams, and multiple supported military headquarters Intelligence centers. Contribute to the creation of intelligence collections strategy, develop...

Description SAIC is seeking a candidate to fill a Senior Intel Analyst position for the CCSSIII contract supporting MARFORCYBER at Ft. Meade, MD. Job Description: Candidate shall support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collections teams, and multiple supported military headquarters intelligence centers. Candidate will contribute to the creation of intelligence collections strategy, develop intelligence indicators, submit collection requirements to theater and national intelligence activity, and support the triage and dissemination of information to the appropriate consumer. Job Duties: Support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collection teams, and multiple supported military headquarters Intelligence centers. Contribute to the creation of intelligence collections strategy, develop...

Description SAIC is seeking a candidate to fill a Senior Intel Analyst position for the CCSSIII contract supporting MARFORCYBER at Ft. Meade, MD. Job Description: Candidate shall support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collections teams, and multiple supported military headquarters intelligence centers. Candidate will contribute to the creation of intelligence collections strategy, develop intelligence indicators, submit collection requirements to theater and national intelligence activity, and support the triage and dissemination of information to the appropriate consumer. Job Duties: Support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collection teams, and multiple supported military headquarters Intelligence centers. Contribute to the creation of intelligence collections strategy, develop...

Description SAIC is seeking a candidate to fill a Senior Intel Analyst position for the CCSSIII contract supporting MARFORCYBER at Ft. Meade, MD. Job Description: Candidate shall support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collections teams, and multiple supported military headquarters intelligence centers. Candidate will contribute to the creation of intelligence collections strategy, develop intelligence indicators, submit collection requirements to theater and national intelligence activity, and support the triage and dissemination of information to the appropriate consumer. Job Duties: Support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collection teams, and multiple supported military headquarters Intelligence centers. Contribute to the creation of intelligence collections strategy, develop...

Description SAIC is seeking a candidate to fill a Senior Intel Analyst position for the CCSSIII contract supporting MARFORCYBER at Ft. Meade, MD. Job Description: Candidate shall support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collections teams, and multiple supported military headquarters intelligence centers. Candidate will contribute to the creation of intelligence collections strategy, develop intelligence indicators, submit collection requirements to theater and national intelligence activity, and support the triage and dissemination of information to the appropriate consumer. Job Duties: Support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collection teams, and multiple supported military headquarters Intelligence centers. Contribute to the creation of intelligence collections strategy, develop...

Description SAIC is seeking a candidate to fill a Senior Intel Analyst position for the CCSSIII contract supporting MARFORCYBER at Ft. Meade, MD. Job Description: Candidate shall support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collections teams, and multiple supported military headquarters intelligence centers. Candidate will contribute to the creation of intelligence collections strategy, develop intelligence indicators, submit collection requirements to theater and national intelligence activity, and support the triage and dissemination of information to the appropriate consumer. Job Duties: Support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collection teams, and multiple supported military headquarters Intelligence centers. Contribute to the creation of intelligence collections strategy, develop...

Description SAIC is hiring for a Technical Helpdesk to support the US Army's Army Enterprise Service Desk (AESD) team in Honolulu, HI to resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of customer computer hardware, software, network, system/application access, and telecommunications systems. NOTE: This is a hybrid remote opportunity. This Helpdesk operates 24/7/365 - shift is based on coverage needed. This position can support ~$53k+ (dependent upon education and experience) JOB DESCRIPTION: Apply basic enterprise diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures Diagnose, identify, isolate, and analyze problems utilizing historical database records Respond to customer support requests in a fast, efficient and friendly manner Resolve customer incidents and requests if able or assign to higher tiers Route calls to product line...

Description SAIC is hiring for a Technical Helpdesk to support the US Army's Army Enterprise Service Desk (AESD) team in Honolulu, HI to resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of customer computer hardware, software, network, system/application access, and telecommunications systems. NOTE: This Helpdesk operates 24/7/365 - shift is based on coverage needed. This position can support ~$53k+ (dependent upon education and experience) JOB DESCRIPTION: Apply basic enterprise diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures Diagnose, identify, isolate, and analyze problems utilizing historical database records Respond to customer support requests in a fast, efficient and friendly manner Resolve customer incidents and requests if able or assign to higher tiers Route calls to product line specialists,...

Description SAIC is looking for a Deskside Support Technician will provide onsite technical support services in compliance with federal contract requirements, agency security standards, and organizational IT policies. This role supports end users with workstation hardware, software, and enterprise platforms, including specialized support for executive leadership requiring white-glove service. The position also includes responsibility for technical documentation, SOP development, and audio/visual (A/V) technology support. Candidates must demonstrate experience with Windows 11, Azure Active Directory, Intune, and Office 365 within a modern enterprise or federal environment. Onsite 5 days a week in Wash D.C. Provide deskside support and troubleshooting for laptops, desktops, mobile devices, printers, peripherals, and workstation equipment. Install, configure, secure, update, and troubleshoot Windows 11 systems in alignment with federal guidelines. Support Azure AD identity...