16 electronics jobs found

Position: Sales operations associate Job Description: Sales Operations Associate Position Overview: The Sales Operations Associate, specifically within the Customer Experience Team, executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance. Key Responsibilities: Support to Sales and Operations Account Managers Order Management:  Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, ensuring alignment with customer delivery expectations and vendor availability. Respond to inquiries regarding order status and resolve customer order difficulties. May manage customer quote activities in line with specific strategies and quoting processes. Backlog Management: Maintain control of the open backlog of...

Position: Sales Operations Associate Job Description: Sales Operations Associate Position Overview: The Sales Operations Associate, specifically within the Customer Experience Team, executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance. Key Responsibilities: Support to Sales and Operations Account Managers Order Management:  Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, ensuring alignment with customer delivery expectations and vendor availability. Respond to inquiries regarding order status and resolve customer order difficulties. May manage customer quote activities in line with specific strategies and quoting processes. Backlog Management: Maintain control of the open backlog of...

Position: Collections / Accounts Receivable Associate l Job Description: Why You'll Love This Role: At Arrow, Finance, Accounting & Collections is more than managing numbers - it's about enabling smart decisions that drive our business forward. Our teams partner across the organization to provide insights, improve processes, manage risk, and support the investments that help shape the future of technology. Arrow Electronics is looking for a collections professional to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships. What You'll Be Doing: Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper...

Position: Customer Support Associate Manager Job Description: 主な職務内容 1. オペレーション・顧客サービス管理 受注処理全体を管理・監督し、受注登録、出荷状況、納品、請求、バックログ管理が正確かつ適切に行われるよう管理する 社内向けの売上レポートを作成・提供する 注文状況に関する問い合わせに対応し、顧客注文に関する問題を解決する 顧客維持管理（CRM）全般を担当し、顧客課題の解決や顧客接点戦略の策定・実行に参画する RMA（返品承認）プロセスを管理し、返品・交換・修理対応が迅速かつ正確に行われるよう監督する 顧客サービスに関する問題の解決を推進する 2. エスカレーション案件・業務改善対応 サプライヤー対応、契約レビュー、新規プログラム導入などのエスカレーション案件を解決する 顧客向け特別サービスや新規プログラムに関する業務プロセスの設計・構築・運用を行う 市場調査を実施し、標準価格のない製品について適正利益を確保するための価格設定を管理する 3. チームマネジメント 組織の効率的な運営のため、人材の採用・育成・評価を行う メンバーの教育、トレーニング、キャリア開発を支援する チームメンバーの業務進捗や成果をモニタリングし、レビューを実施する パフォーマンス管理や評価、昇給提案などの人事管理を行う 4. 見積・受注管理 顧客ごとの戦略や見積プロセスに沿って、見積作成・価格提示・受注管理業務を統括する場合がある 職務レベル（Job Complexity） 専門職社員やスーパーバイザーを管理する、または大規模かつ複雑な業務運営チームを統括する 自部門・機能におけるチームの成果および業績に責任を持つ リソースや業務上の課題に対応するため、部門計画や優先順位を調整する 方針・手順・事業計画に基づいて意思決定を行い、上位マネージャーから必要な指導を受ける 社員、同僚、顧客に対して専門的な指導・助言を提供する 小規模チームの成果に責任を持つ 限定的なマネジメント権限を有し、目標設定、評価実施、昇給提案などを行う チームの運営基準を策定し、必要な業務手順が遵守されるよう管理する...

Position: Customer Support Associate II Job Description: Why You'll Love This Role: Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. Arrow is looking for a Customer Support Associate ll What You'll Be Doing Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.  Responsible for the Order to Invoice Process including but not limited to: Order entry...

Position: Customer Support Associate I Job Description: At Arrow Electronics, we're currently looking for a Customer Support Associate I for our Guadalajara Offices. In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders handling the end-to-end process. What You'll Be Doing Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist Sales with overall Quote to Order activities. Responsible for Post-order to Invoice, including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process. Backlog Management. Work with the Asset and different portals to expedite factory purchase orders to meet customer open order demands. Manage inbound customer order formats (pdf, e-mail,...

Position: Customer Service Officer Job Description: ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract...

Position: Sales Operations Associate Job Description: About The Role Join our dynamic Sales Operations team at Arrow!  As a Sales Operations Associate, you will support internal teams through a variety of administrative and back-office activities, including data verification, quotation management, and maintaining information in internal systems. This role does not involve direct customer contact, making it a great fit for detail-oriented individuals who enjoy working with data and processes. This is an entry-level opportunity, ideal for candidates looking to start or develop their career in a corporate environment. You will receive comprehensive onboarding and training to help you build the knowledge and confidence needed for the role. Preferred candidates will have 1-3 years of professional experience in areas such as Customer Service, Data Governance, Administration, or Business Operations. What Will You Do As a Sales Operations Associate, your role will be...

Position: Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Sales Representative with Italian Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. We are currently looking for a Customer Service Representative to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based either in Porto, Portugal. Your main responsibilities will include: Managing...

Position: Customer Sales Specialist Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide, and over 90 locations are served. A Fortune 500 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...

Position: Customer service officier Job Description: What You’ll Be Doing ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Support Representative Job Description: 1. 営業支援・顧客対応 インサイドセールスチームおよび顧客に対して高度な営業支援・カスタマーサービスを提供する   顧客およびサプライヤーとの関係強化を支援し、Arrowのビジネス拡大に貢献する   複雑な問題や差異案件について顧客と直接対応し、解決策やアクションプランを提案する   社内営業チームへのサポートやエスカレーション対応を行う 2. Order to Invoice（受注～請求）プロセス管理 受注登録および受注情報の管理・更新を行う Value Added案件の受注処理およびフォローアップを担当する Excel、PDF、FAXなど様々な形式の顧客注文を管理する SSRQ（SIMS Setup Request）の申請を行う Value Added NCNR（キャンセル不可・返品不可） COP（Customer Owned Parts） NCNRの設定・管理を行う MyArrowアカウントの設定を行う PCPRCE2（Customer Part and Pricing System）を利用した契約価格管理を行う 3. 需要管理・品質保証サポート Planned Demand（需要計画）および品質保証プロセスにおいて営業チームを支援する e-CompassおよびForecast Responseレポートの調整を行う 納期短縮依頼（Expedite）の一次対応後のエスカレーション窓口を担当する   インサイドセールスからのBond申請対応を行う 以下のレポートを管理する Dropped Part Report New Part Report Item Status Change Report IPS（In-Plant Store）やConsignment在庫の手動棚卸プロセスを管理する 契約更新条項（Contract...

Position: Customer Sales Representative with Italian Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. We are currently looking for a Customer Service Representative (Italian Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based either in Casablanca, Morocco. Your main responsibilities will...

Position: Customer Service Officer Job Description: Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With  2025 sales of USD $30.9 billion , Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at  www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at  https://www.fiveyearsout.com/ .  Principal Accountabilities ● Provide expert internal and external customer...

Provides technical, operations, and training support to users of company's personal computers either by telephone or on-site relative to desktop hardware and software packages. Performs hardware diagnostics and coordinates repairs. Assists in planning and designing personal computer support systems. Acts as liaison for data transfer systems design and implementation. Installs and tests personal computers, printers, and other peripherals; configures operating system, shrink-wrap programs, and applications software programs. Develops reports and databases. Provides technical support for personal computers.