2 product marketing manager jobs found

Position: Customer Service Representative Job Description: Position Title: Customer Service Representative Business Unit: Arrow Global Service Chain Service Inc. Department: Arrow Global Service Chain Service Inc. / Asia Service Center Reporting Relationship: Customer Service Manager Competency Model: Sales Job Objective: To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. Key Responsibilities: All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain...

Basic Qualifications Bachelor’s Degree in Finance, Accounting or Business equivalent is required plus a minimum of 2 years of relevant experience, along with the following .  Due to the nature of work performed within our facilities, U.S. citizenship is required.   CRM proficiency - Experience with Microsoft Dynamics 365 or a comparable CRM platform is required Microsoft Office Suite - Proficient in Excel, Word, PowerPoint, and Power BI Communication - Excellent written and verbal communication skills, including strong phone etiquette and accurate data entry Organization - Strong time management and organizational skills with ability to manage multiple priorities simultaneously Self-motivated - Able to work independently with minimal day-to-day direction while contributing effectively to shared team goals Customer-focused mindset - Committed to delivering exceptional service to both internal teams and external customers Resilience &...