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5 program management manager jobs found

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Customer Service program management manager
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SAIC
Jun 22, 2026
Pending Field IT Operations & Customer Support Opportunities within DHS/TSA
SAIC VA
Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program. FOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA's Office of Information Technology (OIT). Positions are contingent upon contract award. Award is anticipated no later than early July with Transition beginning shortly after. Positions/Skillset List: SPOC / Service Desk Agents (Tier 1 customer support.) Site Support Technicians / Field IT Specialists (on-site, desk-side support.) Regional Service Delivery Managers (RSDM.) IMAC / Field Project Technicians. DRSN Network Engineers (Freedom Center / Site W.) WebEOC Application Developers. Asset Management Specialists (Sunflower / Property Custodian.) HQ Telecom & AV/VTC Support Technicians. Land Mobile...
SAIC
Jun 22, 2026
Pending Field IT Operations & Customer Support Opportunities within DHS/TSA
SAIC VA
Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program. FOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA's Office of Information Technology (OIT). Positions are contingent upon contract award. Award is anticipated no later than early July with Transition beginning shortly after. Positions/Skillset List: SPOC / Service Desk Agents (Tier 1 customer support.) Site Support Technicians / Field IT Specialists (on-site, desk-side support.) Regional Service Delivery Managers (RSDM.) IMAC / Field Project Technicians. DRSN Network Engineers (Freedom Center / Site W.) WebEOC Application Developers. Asset Management Specialists (Sunflower / Property Custodian.) HQ Telecom & AV/VTC Support Technicians. Land Mobile...
SAIC
Jun 10, 2026
Deskside Engineer
SAIC NY
Description SAIC is seeking a Deskside Engineer to support our government customer. The role reports to the Helpdesk Manager and serves as a key member of the End User Support team. The ideal candidate has a minimum of 4 years of deskside/field support experience, acting as a senior engineer specializing in troubleshooting complex end-user issues involving hardware, software, network, collaboration technologies, identity/access management, and printer management in a diverse Microsoft Windows environment This position is full-time On-Site with rotating weekend, and 2ndshift support located in Kings Point, NY at the United States Merchant Marine Academy. Provide technical support for workstations, laptops, tablets, mobile devices, printers, and office infrastructure. Deliver Tier 2 deskside support including imaging, deployment, asset management, and lifecycle refresh (IMAC) activities. Document all work and manage service requests, incidents, changes, and workflows...
SAIC
Jun 01, 2026
Field Service Technician
SAIC MA
Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force, Space & Intel Business Group (AFSI) of SAIC is seeking a Field Service Technician to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secure and adaptable IT infrastructure, provide customer...
Arrow Electronics
Mar 03, 2026
Technical Support Manager- VMware by Broadcom
Arrow Electronics Cairo
Position: Technical Support Manager- VMware by Broadcom Job Description: We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs. Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration. What You Will Be Doing at Arrow?...
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