2 quality program manager jobs found

Description SAIC is looking for a Program Manager to lead a team of IT support professionals, ensuring the delivery of high-quality technical support to end-users, and driving continuous improvement in service delivery processes. This role will lead the execution of support for the sustained operation and maintenance of a newly deployed naval enterprise transport network, ensuring 24/7/365 availability and reliability at the Tier II and Tier III levels. The ideal candidate will bring extensive IT project management experience to provide guidance and process improvement to the team. This position is a HYBRID/REMOTE role located in Suffolk, VA in the Tidewater area. Must be local to area. JOB DUTIES: Lead and manage Tier II and III help desk teams, including recruitment, training, performance evaluation, and professional development. Develop and implement strategies to enhance team performance and service delivery. Ensure the daily operations of the IT...

Position: Technical Support Manager- VMware by Broadcom Job Description: We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs. Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration. What You Will Be Doing at Arrow?...