4 science jobs found

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview The Sr Desktop Support Technician provides frontline technical support for the National Institute on Aging (NIA) user community, supporting desktop systems, software applications, mobile devices, and IT services in a...

Description SAIC is seeking an IT Field Technician Lead onsite in Colorado Springs for the NORAD NITES program. You will serve as a frontline leader providing oversight and support for a team of six Field Technicians responsible for delivering high-quality IT services to our enterprise clients including Very Important Persons (VIPs). This role is pivotal in ensuring prompt and effective resolution of technical issues, maintaining operational efficiency, and delivering exceptional customer service in a fast-paced and dynamic environment. The position also includes oversight of after-hours support operations, ensuring comprehensive coverage for critical IT incidents and escalations. Responsibilities: Leadership and Team Management Provide day-to-day supervision and guidance to a team of six Field Technicians, ensuring adherence to Service Level Agreements (SLAs), policies, and procedures. Monitor and manage individual and team performance, including setting...

Description Team SAIC is currently seeking a motivated and experienced Virtual Desktop Infrastructure (VDI) Support Specialist to join our team at the Pentagon in Arlington, VA. You will provide on-site technical support for a Department of Defense customer's VDI environment. The environment includes Citrix Virtual Desktops and Apps and Omnissa Horizon 8. This individual will support end users, troubleshoot VDI-related issues, manage tickets through ServiceNow, and work with infrastructure and engineering teams to maintain reliable virtual desktop services. Responsibilities: Provide day-to-day technical support for Citrix Virtual Desktops and Apps and/or Omnissa Horizon 8. Troubleshoot VDI access, virtual desktop sessions, published applications, user profiles, performance, connectivity, authentication, and peripheral-device issues. Support end users with Windows 11 operating system issues, Microsoft 365 applications, and Microsoft Teams. Receive, document, prioritize,...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview Providing hardware and software support to a diverse staff and end-user population. Experience supporting both Mac and Windows Operating Systems. Ability to quickly diagnose and troubleshoot customer concerns...