SAIC
TN
Description SAIC is seeking outstanding IT candidates to join our Multi-Client Service Desk to support an exceptional SAIC user experience. SAIC leads the way in providing customer-centric IT Service Management (ITSM) focused on improving service and leveraging processes and strategies with an emphasis on timely IT services and support. For the right candidate, this position may be remote anywhere in the United States. We are dedicated to ensuring support for users at every skill level and background, enhancing customer productivity through superior, technically sound, and customer-focused high-value support services. We foster a culture of teamwork and continuous improvement in everything we do, supporting our clients across multiple channels including phone, text chat, and ticket requests. As an Extended Weekend Service Agent , you will serve as the first point of contact, responsible for ensuring that professional support and response standards are met and consistently...