SAIC
NM
Description SAIC has an immediate opening for a Senior PC Technician to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - This critical position is located at Cannon, AFB NM. The PC Technician will be responsible for providing direct Tier I-II technical support for the lifecycle of services, hardware devices, multi-vendor applications, connectivity, and end-user environments. Deliver technical support for USSOCOM personnel, including real-time troubleshooting of end-user device hardware/software, connectivity, and access issues. Apply advanced troubleshooting to diagnose and resolve complex hardware/software, network connectivity, and user experience issues. PC Technicians work closely with other IT teams and service providers to ensure seamless operation and support of our IT infrastructure. Roles and Responsibilities: Performs a variety of services in support of end users and/or missions for the various components and commands...