2 customer service jobs found

Description SAIC is looking for a skilled Proposal Writer Team Lead to directly supervise a segment of 8-10 Proposal Development Center (PDC) writers. The Team Lead must exhibit strong leadership and coaching, writing, and solid AI use skills to manage writing and content deliverables. The successful candidate should live within commuting distance of Northern Virginia and/or the greater Washington metropolitan area. This position allows flexibility for remote work provided the candidate possesses the flexibility to travel and, when necessary, collaborate in-office (Reston, VA) to meet proposal requirements. As the Proposal Writer Team Lead, you will oversee a team of writers, ensuring the consistent delivery of high-performance outcomes. Collaborating closely with SAIC experts, team members, and PDC leadership, you will play a pivotal role in ensuring and overseeing the development of compliant and compelling proposals in response to Federal Government solicitations....

Description We are seeking an IT Technical Writer responsible for researching, writing, and editing materials for related IT processes, plans, procedures, work instructions, knowledge articles, reports, manuals, briefs, proposals, instructional material, catalogs, technical publications, and/or software and hardware documentation. Obtains technical data from independent observation, review with technical staff members, and/or studies of published materials and existing documentation. Interfaces with users, specialists, analysts, programmers, etc., to obtain background information of technologies, methods, and standards. Revises text and recommend changes in scope, format, and content to ensure conformance with established standards. May edit, standardize, or make changes to material prepared by other writers. Performs final quality assurance on all materials. Note that this role is 5 days onsite (DOT HQ in Washington D.C.) Desired Skills: Able to facilitate IT service...