3 customer support associate jobs found

Description Position Overview SAIC is currently hiring a VOIP Engineer to support Department of Transportation (D.O.T.). This mission critical resource will be responsible for analyzing and developing VOIP networks, and designing and planning installation and maintenance of VOIP systems from project inception to conclusion. This resource also manages Jabber and WebEx and ensures proper integration and communication of those systems with the VOIP network. Responsibilities: Provides senior-level engineering and operational support for DOT enterprise video conferencing. Configures and troubleshoots Google Meet room systems, Poly/Cisco/Logitech/Avocor endpoints, BYOD workflows, SIP/H.323 interoperability, certificates, network dependencies, and related VTC management platforms. Physical room installation is primarily performed by approved vendors; this role focuses on configuration, testing, validation, troubleshooting, and operational acceptance....

Description SAIC, a leading provider of targeting & intelligence analysis, systems engineering & integration, systems development & deployment, and training capabilities and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of national importance. SAIC is seeking an experienced Target Analyst Reporter to support a program with direct impact to our country's national security. This position is located in Fort Meade, MD. The position requires an active/current TS/SCI security clearance with Polygraph and be willing and able to pass an additional polygraph as needed. The Target Analyst Reporter prioritizes, assesses, evaluates and reports information obtained from passive and active collection, network evaluation and analysis, combined with related collateral sources when appropriate to provide synthesized product to customers. The Target...

Description We are seeking a highly motivated Technical Writer to join our multi-million dollar national intelligence program supporting the Cloud Investment Multi-Cloud Management (CIMM) team. As a contributor to the intelligence community's first multi-cloud initiative, you will be at the epicenter of emergent cloud computing technologies establishing a foundation that will evolve to include all agencies within the IC. The Technical Writer gathers, analyzes, and composes technical information. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel. Supports the development of all types of documents and reports by developing and updating graphics presentations to improve the quality and enhance the usability of these documents. Responsibilities Include: Composing technical documents including, Standard Operating procedures (SOPs), user's...