2 customer service officer jobs found in George Town

Position: Sales Operations Officer Job Description: What You’ll Be Doing ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Position: Pricing Officer Job Description: What You’ll Be Doing ● Daily interaction, review and response to requests for price quotation from battleground branches/customers. ● SQR autorenewals (Proactive renewals). ● Monitor and action supplier S&D rejected claims and interaction with Finance team to provide resolution/feedback and enhance ROWC flow. ● Support, communicate, and work along Pricing Associates III on outstanding workload. ● Strategic customer quotes / Contract and Pass-Thru Pricing review. Job Complexity ● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience ● Completes work under moderate supervision ● Likely to act as an informal resource for colleagues with less experience ● Identifies key issues and patterns from partial/conflicting data ● Takes a broad perspective to problems and spots new, less obvious solutions What We Are Looking For Typically requires a 2 year degree and...