16 customer service jobs found

Position: Sales Operations Officer Job Description: What You’ll Be Doing ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Position: Financial Analyst III Job Description: We’re excited to be adding a new Financial Analyst (III) role to our Global Supply Chain finance team!  This position is part of a hybrid work schedule allowing for 3 days in the office per week and 2 days remote.   As a Financial Analyst, you will work with the Global Supply Chain organization to support multiple groups within the organization to provide global financial reporting and analysis including data mining, simple modeling, and light forecasting with an annual spend of $1B+. You will report to the Supply Chain Finance Manager and will be a key business partner to our Director & VP level operations leaders in managing their P&Ls and budgets. You will provide analysis of the organization’s financial performance against plan and forecast, perform monthly variance analysis, and prepare financial reports, charts, and other project analytics as necessary.   You'll maintain and enhance dashboards and...

Position: SOX Senior Analyst Job Description: Arrow has an exciting new opening on its SOX Financial Compliance team. Working hand in hand with our accounting and audit teams, you will have the opportunity to learn about our various business units and make an impact in a global company. The ideal candidate will have solid interpersonal communication skills, the ability to build strong relationships with stakeholders, and technical expertise with regards to internal controls and SOX. This is a terrific opportunity for candidates who are ready to break out of public accounting and dive into a corporate role. Our Senior SOX Financial Compliance Analyst will be joining a dynamic Global SOX team. You will have an opportunity to work across many areas of the company and its operations. The individual will perform SOX testing and ad-hoc projects with a great deal of autonomy working with various departments at multiple levels of management. The successful candidate will be...

Position: Sales Operations Associate Job Description: What You’ll Be Doing ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other...

Position: SOX Financial Compliance Analyst Job Description: SOX Financial Compliance Analyst Arrow has an exciting new opening on its Global SOX team. Working hand in hand with our accounting and audit teams, you will have the opportunity to learn about our various business units and make an impact in a global company. The ideal candidate will have solid interpersonal communication skills, the ability to build strong relationships with stakeholders, and technical expertise with regards to internal controls and SOX. This is a terrific opportunity for candidates who are ready to break out of public accounting and dive into a corporate role. Our Staff SOX Analyst will be joining a dynamic Global SOX team which rolls up to our Global Director of SOX Compliance. You will have an opportunity to work across many areas of the company and its operations. The individual will perform SOX testing and ad-hoc projects with a great deal of autonomy working with various departments...

Position: Senior Global SOX Compliance Analyst Job Description: About Us: Arrow has an exciting new opening on its Global SOX team. We are seeking an experienced Senior Global SOX Compliance Analyst to join our team. Working hand in hand with our accounting and audit teams, you will have the opportunity to develop your own career while supporting the organization in implementing best practices, encouraging innovation, and maintaining dedication to customer service and safety. The ideal candidate will have solid interpersonal communication skills, the ability to build strong relationships with stakeholders, and technical expertise with regard to internal controls and SOX. What You Will Do: Identify, document, test, and remediate potential risk areas and support the maintenance of the internal controls environment. Coordinate with control owners and external auditors for the audit of the company’s internal controls over financial reporting....

Position: Sales Operation Associate Job Description: Job Description About US: Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Product Specialist.   Job Description Day-to-day ordering support and customer service activities for assigned accounts. This includes order requests, order processing, purchasing, etc...D Ensure data accuracy & integrity and support in order delivery in a timely manner. Analyze line items to determine appropriate pricing model. Identify and action...

Position: Business Operations Associate Job Description: Work Location: Arrow Electronics PTP, Gelang Patah, Johor Arrow Components (M) Sdn Bhd D28-2, Jalan DPB/3 (Zone B) FCZ, Pelabuhan Tanjung Pelepas, 81550 Gelang Patah, Johor, Malaysia What You'll Be Doing  Responsible for the day-to-day sales support and customer service activities for assigned accounts.   Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.   Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.  Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.   Creates influential customer,...

Position: Product Asset Manager EMEA Job Description: ABOUT THE ROLE As a Product Asset Manager EMEA, you will manage the purchase order book, inventory position, and supply planning activities for a defined supplier portfolio, supporting a key supplier within a global listed company. This role supports the wider EMEA business by ensuring product availability, improving inventory quality, reducing excess and slow-moving stock, and helping the business meet customer delivery requirements. You will work closely with suppliers, sales teams, finance, warehouse, and internal operations teams in a hybrid, cross-functional environment. WHAT WILL YOU DO: Manage purchase orders, order reschedules, backlog, and delivery schedules to help meet customer demand and requested delivery dates. Monitor and optimize inventory levels, balancing product availability with stock quality, inventory turns, and reduction of excess or slow-moving inventory. Build and maintain strong...

Position: Pricing Officer Job Description: What You’ll Be Doing ● Daily interaction, review and response to requests for price quotation from battleground branches/customers. ● SQR autorenewals (Proactive renewals). ● Monitor and action supplier S&D rejected claims and interaction with Finance team to provide resolution/feedback and enhance ROWC flow. ● Support, communicate, and work along Pricing Associates III on outstanding workload. ● Strategic customer quotes / Contract and Pass-Thru Pricing review. Job Complexity ● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience ● Completes work under moderate supervision ● Likely to act as an informal resource for colleagues with less experience ● Identifies key issues and patterns from partial/conflicting data ● Takes a broad perspective to problems and spots new, less obvious solutions What We Are Looking For Typically requires a 2 year degree and...

Position: Senior Analyst—Finance Business Partner Job Description: Senior Analyst—Finance Business Partner Reporting to the Region CFO for Greater China Components based in Hong Kong, you will gain exposure working with different stakeholders within Greater China to drive business growth.   What You’ll Be Doing Support financial analysis for Regional and Business Unit performance from Sales top-lines to other KPI analysis. Assist in variance analysis against forecast, budget, and expenditure analysis by Business Units & Functions. Collaborate with cross-functional teams to gather financial data. Participate in and coordinate with the monthly forecasting and annual budgeting for the Greater China Components business. Partner with the business leaders to build cost evaluation and financial models, as well as scenario analysis Work closely with Greater China Sales team to evaluate business case and support business decisions Monitor and drive...

Position: HR Analyst III, Technology Job Description: What You will Be Doing Responsibilities: Provides day to day support in HR technology solutions strictly related to Workday Responsible to support Workday Modules: HCM, Recruiting, Benefits, Absence, Time, Talent and Payroll. Serves as a strong HR Technology consultative partner to HR/Payroll teams in EMEA/APAC to enhance local operations and employee experience. Serve as subject matter expert overseeing support for HR technology enhancements including prioritization, research, resolution, change management, and issue tracking. Analyze, design, configure, implement, and support solution based on business requirements and functional specification documents. Follow Workday best practices, development standards, and guidelines Provide expertise in the planning, building and execution of test scripts as well as requirements gathering, application demos and functional design Provide day to day...

Position: Financial Business Controller with German Job Description: About Arrow Arrow ECS GmbH is a leading value-added distributor specializing in innovative IT solutions and services. With a broad portfolio of technologies in Cloud, Security, Data Center, and IoT, the company supports its partners in implementing complex IT projects and driving digital transformation. As part of the global Arrow Electronics Group, Arrow ECS GmbH offers a dynamic work environment characterized by continuous learning, exciting challenges, and a motivated team. Here, you can actively shape the future of IT. Currently we are looking for Financial Controller with German to join our team in Gdansk. Responsibilities: Prepare and analyze monthly and quarterly reports in accordance with US GAAP and support the continuous improvement of reporting processes. Assist in the preparation of annual financial statements in compliance with German GAAP (HGB) Provide relevant...

Position: Buyer (Asset Specialist) Job Description: What You’ll Be Doing 1. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Manage both EDI and manual purchase order entry. Re-plan and manage supplier backlog in line with demands and supplier agreements: confirmation, reschedule, cancellation and reconciliation. Manage VMI Buffer Min and Max level. 2. Communicate with the Suppliers regarding purchase order backlog, shipping and tracking information: track and prioritize urgent shipments. Be accountable for receipts from the suppliers and resolution of shipping discrepancies. Ensure correct receipt of supplier invoices and resolve discrepancies. Monitor supplier on-time delivery. Manage responsible Manufactory inventory level. Manage Supplier non-conformity-Receiving Occasionally participate in meetings with suppliers as required. Support New suppliers implementation in Hub...

Position: Asset Associate Job Description: What You’ll Be Doing 1. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Manage both EDI and manual purchase order entry. Re-plan and manage supplier backlog in line with demands and supplier agreements: confirmation, reschedule, cancellation and reconciliation. Manage VMI Buffer Min and Max level. 2. Communicate with the Suppliers regarding purchase order backlog, shipping and tracking information: track and prioritize urgent shipments. Be accountable for receipts from the suppliers and resolution of shipping discrepancies. Ensure correct receipt of supplier invoices and resolve discrepancies. Monitor supplier on-time delivery. Manage responsible Manufactory inventory level. Manage Supplier non-conformity-Receiving Occasionally participate in meetings with suppliers as required. Support New suppliers implementation in Hub program. 3. Focus...

Position: Financial Analyst - FP&A Job Description: Business Title: Financial Analyst   Reporting to the Senior Manager, Finance, APAC FP&A based in Hong Kong, you will gain exposure working with different stakeholders and regional projects to contribute to our business growth. What You’ll Be Doing Support financial analysis for Regional and Business Unit performance from Sales top-lines to other KPI analysis. Assist in variance analysis against forecast, budget, and expenditure analysis by Business Units & Functions. Collaborate with cross-functional teams to gather financial data. Assist in the preparation of management business review package and analysis for monitoring KPIs and financial metrics. Participate in and coordinate with the monthly forecasting and annual budgeting for the APAC Components business. Partner with the business leaders for cost evaluation and financial modelling Conduct ad-hoc...