18 customer service jobs found

Position: Sales Operations Officer Job Description: What You’ll Be Doing ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Position: Senior Internal Audit Analyst Job Description: Arrow has an exciting new opening on its Global SOX team. We are seeking an experienced Senior Global SOX Compliance Analyst to join our team. Working hand in hand with our accounting and audit teams, you will have the opportunity to develop your own career while supporting the organization in implementing best practices, encouraging innovation, and maintaining dedication to customer service and safety. The ideal candidate will have solid interpersonal communication skills, the ability to build strong relationships with stakeholders, and technical expertise with regard to internal controls and SOX. What You'll Be Doing: Identify, document, test, and remediate potential risk areas and support the maintenance of the internal controls environment. Coordinate with control owners and external auditors for the audit of the company’s internal controls over financial reporting. Participate in...

Position: Business Operations Associate Job Description: Work Location: Arrow Electronics PTP, Gelang Patah, Johor Arrow Components (M) Sdn Bhd D28-2, Jalan DPB/3 (Zone B) FCZ, Pelabuhan Tanjung Pelepas, 81550 Gelang Patah, Johor, Malaysia What You'll Be Doing  Responsible for the day-to-day sales support and customer service activities for assigned accounts.   Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.   Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.  Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.   Creates influential customer,...

Position: Warehouse Associate Job Description: ● Provides support to the Sales and Operations Organizations by expediting, trouble-shooting and following up on Customer orders by utilizing their expertise in electronic ordering and ERP systems. ● Assist assigned traders by monitoring and expediting the processing of Sales/Purchase Orders in Converge Systems. ● Track delivery of inbound purchase orders in order to ensure that sales order promised ship dates are met, or information is proactively communicated to Trader/customer. ● Maintain data in the Oracle ERP and Xcaliber Systems including, but not limited to, Suppliers, Customers, Contacts, Notes, Items, Price Lists, Purchase and Sales Orders. ● Review sales orders for optimal carrier selection, freight service levels, special customer requirements, etc. ● Perform Export Compliance process on orders shipping outside of the United States in accordance with provided guidelines. ● Review and process customer and/or Trader...

Position: Supply Chain Solutions Manager Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...

Position: After Sales & Quality Specialist Job Description: What You’ll Be Doing All tasks to be carried out in a quality manner, consistent with the Company vision and values. ▪ Resolve and perform root causes analysis for delivery discrepancies, customer and supplier credits. ▪ Manage quality issues related to deliveries and/or parts and manage relevant communication internally and externally. ▪ Manage both customer and suppliers returns and manage relevant communication internally and externally. ▪ Manage Scrapping request ▪ Develop and maintain relationships with customers/suppliers and participate to meetings with customer/suppliers. ▪ Manage Quality block for defective inventory ▪ Manage and assist transportation claim with warehouse and sales team ▪ Support EPR system development test ▪ Cooperative with operation process enhancement ▪ Work with Global ASQ team to meet internal Service Level agreement to satisfy service requirement from customers. Focus Areas:...

Position: Asset Associate Job Description: What You’ll Be Doing All tasks to be carried out in a quality manner, consistent with the Company vision and values. ▪ Manage both EDI and manual purchase order entry. ▪ Re-plan and manage supplier backlog in line with demands and supplier agreements: confirmation, reschedule, cancellation and reconciliation. ▪ Manage VMI Buffer Min and Max level. • Communicate with the suppliers on a daily basis regarding the supply situation. ▪ Communicate with the Suppliers regarding purchase order backlog, shipping and tracking information: track and prioritize urgent shipments. ▪ Be accountable for receipts from the suppliers and resolution of shipping discrepancies. ▪ Ensure correct receipt of supplier invoices and resolve discrepancies. ▪ Monitor supplier on-time delivery. ▪ Manage responsible Manufactory inventory level. ▪ Manage Supplier non-conformity-Receiving ▪ Occasionally participate in meetings with suppliers as required. ▪...

Position: Pricing Officer Job Description: What You’ll Be Doing ● Daily interaction, review and response to requests for price quotation from battleground branches/customers. ● SQR autorenewals (Proactive renewals). ● Monitor and action supplier S&D rejected claims and interaction with Finance team to provide resolution/feedback and enhance ROWC flow. ● Support, communicate, and work along Pricing Associates III on outstanding workload. ● Strategic customer quotes / Contract and Pass-Thru Pricing review. Job Complexity ● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience ● Completes work under moderate supervision ● Likely to act as an informal resource for colleagues with less experience ● Identifies key issues and patterns from partial/conflicting data ● Takes a broad perspective to problems and spots new, less obvious solutions What We Are Looking For Typically requires a 2 year degree and...

Position: Tax Analyst I Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that help improve business and daily life.  The company maintains 228 locations worldwide with over 90 locations served. A Fortune 148 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers...

Position: Credit Analyst Job Description: About Us We are a dynamic and growing organization committed to delivering excellence in financial services and risk management. Our team plays a critical role in supporting sustainable business growth through sound credit decisions, effective receivables management, and strong collaboration with commercial teams. We foster an environment where analytical thinking, accuracy, and continuous improvement are key. As part of our company’s growth, Arrow Component is strengthening its teams and is looking for a Credit Analyst . About the Role As a Credit Analyst , you will be responsible for evaluating customer creditworthiness, managing credit exposure, and supporting effective credit and collection processes Key Responsibilities include: Review and analyze credit information for new and existing customer accounts to assess financial health and recommend appropriate credit limits. Conduct detailed credit...

Position: Senior Tax Analyst - Asia Pacific Job Description: Business Title: Senior Tax Analyst—Asia Pacific Reporting to the Director, Tax - Asia Pacific, the job holder will have opportunities to grow their career with regional tax exposure to 10+ countries in APAC. The job holder should be able to exchange ideas and assist on driving the progress in English and Mandarin effectively. What You’ll Be Doing US & Corporate Tax Reporting Coordinate and review APAC regional tax provision packages (including US GAAP tax provisions, FIN 48, ASC 740 analysis, and Form 5471, etc.) to ensure alignment with corporate requirements. Support US tax reporting deliverables, including tax expense forecasting, cash tax projections, and underlying financial data analysis. Transfer Pricing & Global Compliance Implement and monitor Arrow’s intercompany transfer pricing policies and cost allocation systems, adjusting for shifts in business flows and...

Position: Finance Analyst Job Description: What You’ll Be Doing Act as a trusted business and financial advisor to regional management and sales teams Deliver detailed P&L analysis monthly to finance and regional leadership. Including but not limited to variance and trend analysis and offering finance/operational insights where applicable Provide comprehensive reporting on financial statements, business metrics, KPI’s, headcount and costs Participate in the annual planning and budgeting processes to support executive decision making Create financial models to support data driven decision making on profitability, ROWC, ROI, pricing, special transactions, extended payment terms Participate in finance initiatives and projects Work cross functionally with various teams locally and globally to complete assignments Contribute ideas to continually improving processes and drive efficiency within the organization Have a strong understanding of the business...

Position: Finance Manager Job Description: What You’ll Be Doing Act as a trusted business partner regional management and sales teams Deliver detailed P&L analysis monthly to finance and regional leadership. Including but not limited to variance and trend analysis and offering finance/operational insights where applicable Provide comprehensive reporting on financial statements, business metrics, KPI’s, headcount and costs, offer recommendations and insights. Lead the annual planning and budgeting processes to support executive decision making Evaluate opportunities and make recommendations using financial models to support data driven decision making on profitability, ROWC, ROI, pricing, special transactions, extended payment terms etc. Lead finance initiatives and projects Work cross functionally with various teams locally and globally to complete assignments Contribute ideas to continually improving processes and drive efficiency within the...

Position: Asset Specialist Job Description: Asset Specialist Our next Asset Specialist will be maximizing revenue for our project! We are looking for a candidate who is comfortable with communicating with multiple stakeholders and interest with electronic components. Most importantly, we would like to see the great potential in you so we can grow together! What You’ll Be Doing Maintaining relationship with suppliers, internal supply chain teams and relevant stakeholders Resolving sales/supplier related issues/questions and negotiate special returns. Maintaining procurement plans for components. Assists with the maintenance of appropriate levels of inventory, fulfilling open sales orders and forecasting. Identifies key issues and patterns from partial /conflicting data Takes a broad perspective to problem and spots new, less obvious solutions Forecasting and inventory review, product life cycle management. Placement of initial PO's and monitor to alter or...

Position: Senior Analyst—Finance Business Partner Job Description: Senior Analyst—Finance Business Partner Reporting to the Region CFO for Greater China Components based in Hong Kong, you will gain exposure working with different stakeholders within Greater China to drive business growth.   What You’ll Be Doing Support financial analysis for Regional and Business Unit performance from Sales top-lines to other KPI analysis. Assist in variance analysis against forecast, budget, and expenditure analysis by Business Units & Functions. Collaborate with cross-functional teams to gather financial data. Participate in and coordinate with the monthly forecasting and annual budgeting for the Greater China Components business. Partner with the business leaders to build cost evaluation and financial models, as well as scenario analysis Work closely with Greater China Sales team to evaluate business case and support business decisions Monitor and drive...

Position: Master Data Management Analyst Job Description: Arrow Enterprise Computing Solutions  (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market (more information through this link :  https://www.arrow.com/globalecs/ ). About Us Arrow Enterprise Computing Solutions (ECS) , part of Arrow Electronics, is a leading global provider of IT solutions that help businesses grow faster, operate efficiently, and transform in today’s dynamic market. We partner with industry leaders like Microsoft and AWS to deliver innovative cloud solutions, supporting customers across EMEA and North America. Our mission is to empower organizations with the tools, programs, and...

Position: Buyer (Asset Specialist) Job Description: What You’ll Be Doing 1. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Manage both EDI and manual purchase order entry. Re-plan and manage supplier backlog in line with demands and supplier agreements: confirmation, reschedule, cancellation and reconciliation. Manage VMI Buffer Min and Max level. 2. Communicate with the Suppliers regarding purchase order backlog, shipping and tracking information: track and prioritize urgent shipments. Be accountable for receipts from the suppliers and resolution of shipping discrepancies. Ensure correct receipt of supplier invoices and resolve discrepancies. Monitor supplier on-time delivery. Manage responsible Manufactory inventory level. Manage Supplier non-conformity-Receiving Occasionally participate in meetings with suppliers as required. Support New suppliers implementation in Hub...

Position: Financial Analyst - FP&A Job Description: Business Title: Financial Analyst   Reporting to the Senior Manager, Finance, APAC FP&A based in Hong Kong, you will gain exposure working with different stakeholders and regional projects to contribute to our business growth. What You’ll Be Doing Support financial analysis for Regional and Business Unit performance from Sales top-lines to other KPI analysis. Assist in variance analysis against forecast, budget, and expenditure analysis by Business Units & Functions. Collaborate with cross-functional teams to gather financial data. Assist in the preparation of management business review package and analysis for monitoring KPIs and financial metrics. Participate in and coordinate with the monthly forecasting and annual budgeting for the APAC Components business. Partner with the business leaders for cost evaluation and financial modelling Conduct ad-hoc...