2 configuration manager jobs found

Description SAIC is seeking a ServiceNow Technical Business Analysts to join our MAJESTIC Joint Program Office (JPO) Team and play a pivotal role in supporting enterprise IT operations using the ServiceNow platform. The primary responsibility of this role is to bridge the gap between business needs and technical solutions by defining requirements, designing workflows, and ensuring the successful implementation of ServiceNow solutions in a mission-critical environment. The ideal candidates will have a strong understanding of ServiceNow's capabilities and modules - including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) - with experience translating business processes into technical designs. This role involves close collaboration with stakeholders, system developers, and administrators to design and deploy solutions that align with mission priorities. All work must be performed on-site in Springfield, VA . Key...

Description SAIC is seeking a Senior Business Analyst to drive requirement analysis activities in support of a mission-critical Department of Justice program. This role serves as the critical bridge between federal stakeholders, end users, and technical delivery teams, combining deep requirements analysis expertise with strong customer engagement and communication skills. The ideal candidate excels at translating complex business needs into clear, actionable functional requirements while ensuring stakeholder priorities, feedback, and expectations are clearly understood and addressed throughout the development lifecycle, including support to testing and user acceptance activities. Key Responsibilities: Partner with stakeholders to understand business objectives, pain points, and evolving user needs Elicit, analyze, and refine requirements, translating them into clear, actionable user stories with well-defined acceptance criteria, and ensuring they are accurately...