ECS
VA
ECS is seeking a ServiceNow Business Data Analyst to work on-site 3 days per week in our Arlington, VA office. ECS is seeking a ServiceNow Business Analyst with strong data analysis skills to support a large federal IT modernization initiative. This role bridges business process understanding, ServiceNow configuration, and data-driven insight to help agencies optimize workflows, reporting, and performance outcomes. The ideal candidate will translate mission requirements into actionable user stories, support data governance and reporting needs, and collaborate across functional teams to deliver measurable value through the ServiceNow platform. Responsibilities: Serve as the primary liaison between business stakeholders and the ServiceNow development team to define, document, and validate requirements. Elicit and refine functional and technical requirements for new ServiceNow modules, enhancements, and integrations. Analyze, model, and map business processes to...