2 customer service jobs found

Position: Business Operations Associate Job Description: Work Location: Arrow Electronics PTP, Gelang Patah, Johor Arrow Components (M) Sdn Bhd D28-2, Jalan DPB/3 (Zone B) FCZ, Pelabuhan Tanjung Pelepas, 81550 Gelang Patah, Johor, Malaysia What You'll Be Doing  Responsible for the day-to-day sales support and customer service activities for assigned accounts.   Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.   Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.  Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.   Creates influential customer,...

Position: Trade Compliance Specialist Job Description: What You’ll Be Doing ● This position ensures compliance with applicable regional, local, and national export and import control laws and regulations concerning the movement of goods and services across borders, in order to protect Arrow from fines, penalties and publicity resulting from violations. The position acts as a liaison among several internal groups across Arrow businesses such as IT, legal, sales, logistics, asset management, operations and others in an effort to ensure proper adherence to trade management and trade control laws and regulations. The position provides import and export clearance support for inbound and outbound shipments and may direct external freight forwarders, brokers, and couriers and internal shipping/transportation staff on clearance instructions. ● Determine and assign local export/import country and all applicable license requirements to orders blocked within trade compliance...