4 advanced program performance management specialist jobs found

Description The Army Navy Business Group currently has a career opportunity for a Quantitative Fleet Feedback (QFF) Support Training Analyst to provide fleet training data collection and assessment support to Carrier Strike Group FIFTEEN (CSG15) in San Diego, CA. The ideal candidate will have at least eight years of experience in naval Fleet Synthetic Training (FST) evaluation; data entry experience with database systems (e.g., NTIMS, and Navy Mission Essential Task List [NMETL] Readiness Assessment Software [NRAS]); the flexibility to operate multiple computer programs simultaneously (e.g., MS Excel, MS PowerPoint, Chat, Simulation Display [SIMDIS] 3-D Analysis and Display Toolset, and Global Command and Control System-Maritime [GCCS-M]); and familiarity with and experience operating Joint After Action Report - Resource Library (JAAR-RL). In addition, they will have excellent public speaking, presentation, and time management skills, as well as at least six years of...

Description The Army Navy Business Group currently has a career opportunity for a Quantitative Fleet Feedback (QFF) Support Training Analyst to provide fleet training data collection and assessment support to Tactical Training Group Pacific (TTGP) in San Diego, CA. The ideal candidate will have at least eight years of experience in naval Fleet Synthetic Training (FST) evaluation; data entry experience with database systems (e.g., NTIMS, and Navy Mission Essential Task List [NMETL] Readiness Assessment Software [NRAS]); the flexibility to operate multiple computer programs simultaneously (e.g., MS Excel, MS PowerPoint, Chat, Simulation Display [SIMDIS] 3-D Analysis and Display Toolset, and Global Command and Control System-Maritime [GCCS-M]); and familiarity with and experience operating Joint After Action Report - Resource Library (JAAR-RL). In addition, they will have excellent public speaking, presentation, and time management skills, as well as at least six years of...

Overview LMI is seeking a Junior Contact Center Training Specialist to support Product Acceptance & Support (PAS) contact center operations for the United States Postal Service (USPS). This role will support training development, delivery, and continuous improvement across PAS-supported contact centers and programs, including SHIPT, APV, PostalOne, FAST, Informed Delivery, BME, and Mailpiece Design. The Junior Contact Center Training Specialist will help assess training needs, develop and maintain training materials, deliver onboarding and operational training, and support advanced subject matter expert (SME) training for Tier 1, Tier 2, and Tier 3 support environments. This position will also help ensure training content aligns with the PAS common contact center technology stack, including Genesys Cloud, Salesforce, ServiceNow, and AIVA-enabled workflows where applicable. This position is ideal for a proactive, detail-oriented professional who enjoys...

Overview LMI is seeking a Contact Center Training Specialist to support Product Acceptance & Support (PAS) contact center operations for the United States Postal Service (USPS). This role will support training development, delivery, and continuous improvement across PAS-supported contact centers and programs, including SHIPT, APV, PostalOne, FAST, Informed Delivery, BME, and Mailpiece Design. The Contact Center Training Specialist will help assess training needs, develop and maintain training materials, deliver onboarding and operational training, and support advanced subject matter expert (SME) training for Tier 1, Tier 2, and Tier 3 support environments. This position will also help ensure training content aligns with the PAS common contact center technology stack, including Genesys Cloud, Salesforce, ServiceNow, and AIVA-enabled workflows where applicable. This position is ideal for a proactive, detail-oriented professional who enjoys working in a...