2 management trainee jobs found in Remote, UNAVAILABLE

Overview Overview LMI is seeking an experienced and innovative  Instructional Design Lead  to join our team in supporting the Department of Veterans Affairs (VA) implementation of the Genesys CX Cloud Contact Center technology. As the Instructional Design Lead, you will play a pivotal role in spearheading all aspects of curriculum development to enable the effective training of VA staff to use Genesys CX Cloud across diverse contact center (CC) environments. This includes creating modular learning paths tailored to specific roles, designing Train-the-Trainer (TTT) programs, and ensuring compliance with Section 508 accessibility standards. The ideal candidate will possess strong instructional design expertise, leadership skills, and experience creating role-specific, scalable, and reusable training solutions integrated into a learning management system (TMS). The work location is remote. About LMI LMI is a new breed of digital solutions provider dedicated...

Overview LMI is seeking a Lead Genesys CX Enablement & Strategy Architect to support the Department of Veterans Affairs (VA) enterprise deployment of the Genesys Cloud Customer Experience (CX) solution across 65+ contact centers serving more than 11,000 employees. This role blends contact center platform  expertise  with strategy and advisory capabilities. The position is remote.   The Lead Genesys CX Enablement & Strategy Architect serves as both the functional authority for platform enablement and a strategic advisor to VA leadership. The role ensures training and adoption approaches align to system configurations across deployments while  facilitating  executive workshops and supporting data-driven experience strategy initiatives.   Remote work is acceptable with flexibility to go into the office based on client’s request.     LMI is a new breed of digital solutions provider dedicated to accelerating government impact with...