5 customer service jobs found in Tysons

Overview This position provides frontline technical support to corporate staff and customers by diagnosing and resolving computer hardware and software problems. The candidate will work closely with technical, professional, and service teams to manage escalations, coordinate repairs, deliver user training, and ensure high-quality support services. Responsibilities Maintain, analyze, image, troubleshoot, and repair LMI computer systems, including hardware, software, peripherals, and end-user devices. Assist users via remote access and phone support. Conduct initial troubleshooting during the first user contact to isolate problems until resolution. Troubleshoot and resolve technical issues using Service Desk tools, ensuring timely, effective, and well documented resolution. Provide support for account creation, maintenance and removal, as well as troubleshoot standard desktop and corporate applications. Troubleshoot and...

Overview We are seeking a Principal Service Designer to serve as a senior practitioner and thought leader, translating complex operational environments into scalable, technology-enabled service solutions within our NADACS/SPECTR logistics management solution.   This role sits at the intersection of mission operations, system design, and product delivery, defining how hardware, software, and data come together to support real-world logistics workflows. You will lead discovery efforts and develop service blueprints, workflow models, and system interaction frameworks that directly inform product strategy, feature development, and deployment, ensuring that customer realities across warehouses, shipyards, and other mission-critical environments are reflected in how solutions are built and delivered.    As a key bridge between customers, product management, and engineering, you will translate field insights into clear, actionable solution definitions that...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   *This position is currently full-time onsite at the customers Washington DC office.    Responsibilities Identify opportunities where AI/ML or...

Overview LMI is seeking a Cloud Engineer to support our LIGER platform to meet specific customer needs.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.      Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   Responsibilities Responsible for evaluating...

Overview LMI is seeking a Full-Stack Developer with proficiency in Agentic AI to join the Chief Technology Office development team. This position requires an individual who thrives in dynamic environments, rapidly delivering results while maintaining flexibility to adapt to shifting priorities. This position requires active Top Secret with Polygraph clearance. You must be a U.S. citizen. We are seeking a Full Stack Developer to support mission-focused application development within a secure cloud and on-premise environment. The selected candidate will contribute across the full software development lifecycle, including application design, UI development, backend services, and large-scale data processing workflows . This role requires experience building scalable applications that integrate cloud services, data platforms, and analytics tools to support operational and analytical systems. Responsibilities...