2 jobs found

Position: Junior Network & Security Engineer (24/7) Job Description: About the Role We are looking for a Junior Network & Security Engineer to join our growing Global Support Centre team. In this role, you will provide technical support to customers worldwide via phone and email, helping to troubleshoot networking and security issues while delivering excellent customer experience. What You Will Do As part of a 24/7 support environment, you will be responsible for logging, investigating and resolving incidents, managing vendor escalations, coordinating hardware replacements, and working closely with senior engineers and cross-functional teams to drive issues through to resolution. You will gain hands-on experience across a wide range of networking and security technologies from leading vendors, while developing your technical expertise through structured training, mentoring, and industry-recognized certifications. The position follows a 24/7 continental...

Position: Quality and Business Process Systems Analyst Job Description: Position Overview Support and enhance a global Quality Management System (QMS) and related workflow platforms through system administration, configuration, development, testing, deployment, and user support. Partner with business stakeholders to translate requirements into scalable technical solutions, improve process efficiency, and drive platform modernization.   Key Technical Responsibilities: Gather and analyze business requirements; design and implement workflow-based solutions. Configure workflows, forms, notifications, business rules, scripts, and reports. Develop, maintain, and troubleshoot scripts and system configurations. Perform system administration, including user access, site management, routing groups, and organizational structure updates. Support testing, validation, deployment, release management, and post-go-live monitoring. Identify and resolve...