LMI
Colorado Springs, CO
Overview
LMI is seeking an IT Service Desk Technician to support our Colorado Springs, CO office. This role is responsible for identifying, isolating, and resolving hardware, software, and AV technology tickets for LMI staff and clients. This person coordinates referrals with appropriate technical, professional, and service personnel for follow-ups, training, repairs, and other services. The ideal candidate is expected to be on-site, Monday through Friday, 8:00AM to 5:00PM mountain time.
Responsibilities
Tasks & Technologies Maintain, analyze, troubleshoot, and repair LMI computer systems, hardware, software, computer peripherals, and end-user devices. Provide support in areas of account creation, maintenance, and removal, standard desktop applications, and corporate applications. Provide real-time support of AV equipment and teleconference software during and prior to meetings/conferences as needed. Support...