10 engineering technician jobs found

Description SAIC is seeking an Engineering Technician in Crane, IN. Job Description: This position will provide IT engineering and technical support for research, design, development, installation, operation, and maintenance for physical and electronic security systems and components, as well as the IT systems and network infrastructure which support such systems. Physical and electronic security systems are comprised of major components from vendors including AMAG, Genetec, Motorola (Pelco), and Axis. Supporting IT systems and infrastructure include Dell EMC servers, workstations, thin clients, and network attached storage, Microsoft Windows Server, Active Directory, group policy, client operating systems (Windows 10/11), and Microsoft Office suite, Cisco network infrastructure, and Vertiv (Avocent) IP KVM devices. Job Duties Include: Perform installation, upgrades, maintenance, and facilitate lifecycle replacement of IT systems Coordinate, integrate and...

Description SAIC is seeking an experienced Help Desk Technician to join our Technical Engineering and Design Department in support of our United States Air Force customer. This position is on-site in San Diego, CA. Work directly with customers in a technical role. Responsible for asset installation/configuration, operation and maintenance of systems hardware, software and related infrastructure. Configure and manage operating systems (Windows and Linux), applications (commercial and government), networks (IPs, subnets, etc.), and network equipment (switches). Configure and manage DOD and IC standard distributed authentication services. Review documented and maintain comprehensive knowledge base articles, standard operating procedures (SOPs), and technical guides for Tier 1 and Tier 2 teams to use in resolving common issues and adhere to government policies. Perform regular file archival and purge, as necessary. Create, change and delete user accounts per request. Repair...

Description The Service Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program Manager to drive process improvement and service delivery performance for the Army Research Laboratory in Adelphi, MD. The Service Desk (ESD) is the focal point for end users to report incidents, submit service requests, seek advice, obtain training, and register complaints. This role is Remote from anywhere within the United States Oversee Tier I and Tier II ticket management, Queue managers, and Quality Assurance Analysts Responsible for ticket assignment for completion Responsible and leads for quality control processes, service improvement and performance monitoring, and problem management Provide Tier II service desk support for end-user PC, server, mainframe applications, and hardware requests Recommend system modifications to enhance the usability of Information Systems and network resources Route and...

Description The Service Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program Manager to drive process improvement and service delivery performance for the Army Research Laboratory in Adelphi, MD. The Service Desk (ESD) is the focal point for end users to report incidents, submit service requests, seek advice, obtain training, and register complaints. This role is Remote from anywhere within the United States Oversee Tier I and Tier II ticket management, Queue managers, and Quality Assurance Analysts Responsible for ticket assignment for completion Responsible and leads for quality control processes, service improvement and performance monitoring, and problem management Provide Tier II service desk support for end-user PC, server, mainframe applications, and hardware requests Recommend system modifications to enhance the usability of Information Systems and network resources Route and...

Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Aberdeen, MD. Work is performed on site. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide Tier I and Tier II technical support for hardware and software. Recommend system modifications to enhance the usability of Information Systems and network resources. Route and escalate requests to Tier III and other teams for quick customer issue resolution. Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems. Qualifications Required...

Description We are actively seeking a highly motivated and customer-focused Mid-level Tier I/II Help Desk Technician to join our team. This role is central to providing exceptional support within our unique operational environment. The technician will provide critical support to the Office of the Chief Information Officer, focusing on Windows desktop system administration and services for remote workstations within a secure, controlled environment. A significant component of this role involves user account administration, including comprehensive Active Directory and Exchange administration, and the issuance of credentials. This position is primarily focused on delivering high-quality Tier I/II support, with an emphasis on immediate problem resolution and user assistance. While there may be opportunities for involvement in Tier III or engineering-level tasks, the core responsibility is direct user support. Successful candidates will possess a strong blend of technical aptitude...

Description SAIC is seeking a Mid-Level IT Systems Engineer to join our team of diverse IT professionals in delivering innovative solutions to modernize and optimize critical systems for our customers. The ideal candidate will have hands-on experience in systems engineering, strong technical acumen, and a passion for advancing enterprise IT architecture with a focus on modernization, scalability, and resilience. The selected candidate will be instrumental in the design, implementation, and sustainment of next-generation IT systems that support mission-critical operations. The role offers an exciting opportunity to work in a dynamic and collaborative environment embracing leading-edge technologies and methodologies. Key Responsibilities Systems Engineering & Design: Perform systems engineering activities, including requirements analysis, architecture design, and system integration for IT modernization initiatives. Collaborate with stakeholders to develop...

Description SAIC's Air Force, Space and Intelligence Business Group is growing and looking for innovative, mission-driven professionals to help us advance cutting-edge space capabilities for our Department of Defense (DoD) and Intelligence Community (IC) customers. Embark on a rewarding career just ten miles from SAIC headquarters, as part of our Chantilly, VA team supporting essential programs in systems development, targeting & intelligence analysis, systems engineering & integration, and beyond. We are seeking a Satellite Lead Mission Engineer to serve as a team member on a state-of-the-art space program that continuously operates in all phases of the system lifecycle. In this SETA role, you partner with the Government and SETA Program Manager serving as the Mission Engineer responsible for orchestrating a proven technical team of system engineers and subject matter experts. Over the next year the mission completes unit and subsystem assembly, then begins...

Description Tier 2 Help Desk support acts as the second line of IT support, handling complex, non-routine technical issues escalated from Tier 1. These experienced technicians (often requiring 2-4 years of experience) perform deeper, specialized troubleshooting for hardware, software, and network problems, often utilizing remote desktop tools for direct user support. This position is on-site in San Diego, CA. Essential Functions/Job Duties: Work directly with customers in a technical role. Responsible for asset installation/configuration, operation and maintenance of systems hardware, software and related infrastructure. Configure and manage operating systems (Windows and Linux), applications (commercial and government), networks (IPs, subnets, etc.), and network equipment (switches). Configure and manage DOD and IC standard distributed authentication services. Review documented and maintain comprehensive knowledge base articles, standard operating procedures...

Description SAIC is seeking a Satellite Ground Operations Systems Engineer to join the Space Systems Command/Prototype Ground team in designing, integrating, and maintaining advanced satellite ground command and control systems in Albuquerque, New Mexico. Your responsibility will be to support and oversee all information technology aspects of satellite ground system integration and maintenance, managing the hardware and software necessary to support mission partners at the appropriate classification level. You'll get to collaborate with multidisciplinary experts to design, develop, and maintain advanced satellite ground command and control systems, pioneering new possibilities in satellite technology and national security. In this role, you will: Collaborate with cross-functional teams (network engineers, system admins, cyber specialists, and hardware technicians) to integrate, sustain, and modernize satellite ground systems. Lead efforts to create and maintain...