8 field service technician jobs found

Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force, Space & Intel Business Group (AFSI) of SAIC is seeking a Field Service Technician to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secure and adaptable IT infrastructure, provide customer...

Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Aberdeen, MD. Work is performed on site. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide Tier I and Tier II technical support for hardware and software. Recommend system modifications to enhance the usability of Information Systems and network resources. Route and escalate requests to Tier III and other teams for quick customer issue resolution. Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems. Qualifications Required...

Description SAIC is seeking a Video Teleconferencing (VTC) Support Specialist to join our team supporting the Army Research Laboratory in Adelphi, MD. Work is performed on site. The Video Teleconferencing (VTC) Support Specialist will be responsible for ensuring smooth and reliable video conferencing experiences for our organization. Join a team of dedicated professionals at an industry-leading organization, where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations. Job Responsibilities: Set up, configure, and maintain video teleconferencing systems and equipment. Provide real-time technical support for VTC sessions, resolving issues promptly. Troubleshoot hardware, software, and network connectivity problems. Manage and prioritize support tickets through IT ticketing systems....

Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program. FOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA's Office of Information Technology (OIT). Positions are contingent upon contract award. Award is anticipated no later than early July with Transition beginning shortly after. Positions/Skillset List: SPOC / Service Desk Agents (Tier 1 customer support.) Site Support Technicians / Field IT Specialists (on-site, desk-side support.) Regional Service Delivery Managers (RSDM.) IMAC / Field Project Technicians. DRSN Network Engineers (Freedom Center / Site W.) WebEOC Application Developers. Asset Management Specialists (Sunflower / Property Custodian.) HQ Telecom & AV/VTC Support Technicians. Land Mobile...

Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program. FOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA's Office of Information Technology (OIT). Positions are contingent upon contract award. Award is anticipated no later than early July with Transition beginning shortly after. Positions/Skillset List: SPOC / Service Desk Agents (Tier 1 customer support.) Site Support Technicians / Field IT Specialists (on-site, desk-side support.) Regional Service Delivery Managers (RSDM.) IMAC / Field Project Technicians. DRSN Network Engineers (Freedom Center / Site W.) WebEOC Application Developers. Asset Management Specialists (Sunflower / Property Custodian.) HQ Telecom & AV/VTC Support Technicians. Land Mobile...

Description We are actively seeking a highly motivated and customer-focused Mid-level Tier I/II Help Desk Technician to join our team. This role is central to providing exceptional support within our unique operational environment. The technician will provide critical support to the Office of the Chief Information Officer, focusing on Windows desktop system administration and services for remote workstations within a secure, controlled environment. A significant component of this role involves user account administration, including comprehensive Active Directory and Exchange administration, and the issuance of credentials. This position is primarily focused on delivering high-quality Tier I/II support, with an emphasis on immediate problem resolution and user assistance. While there may be opportunities for involvement in Tier III or engineering-level tasks, the core responsibility is direct user support. Successful candidates will possess a strong blend of technical aptitude...

Description This position will be responsible for managing a Security Operations Center (SOC) tools, team members and engineering SOC tools solutions. This will include security architecture, design, analysis and testing for Health and Human Services (HHS). It also includes gathering technical requirements, developing complex solutions, testing of architecture solutions, and implementation oversight. The position also involves developing and briefing various SOC performance reports, conducting and making recommendations on vulnerability assessments and technical management of security incidents. This position will be responsible for managing a Security Operations Center (SOC) tools, team members and engineering SOC tools solutions. This will include security architecture, design, analysis and testing for Health and Human Services (HHS). It also includes gathering technical requirements, developing complex solutions, testing of architecture solutions, and implementation...

Description SAIC is seeking a Mid-Level IT Systems Engineer to join our team of diverse IT professionals in delivering innovative solutions to modernize and optimize critical systems for our customers. The ideal candidate will have hands-on experience in systems engineering, strong technical acumen, and a passion for advancing enterprise IT architecture with a focus on modernization, scalability, and resilience. The selected candidate will be instrumental in the design, implementation, and sustainment of next-generation IT systems that support mission-critical operations. The role offers an exciting opportunity to work in a dynamic and collaborative environment embracing leading-edge technologies and methodologies. Key Responsibilities Systems Engineering & Design: Perform systems engineering activities, including requirements analysis, architecture design, and system integration for IT modernization initiatives. Collaborate with stakeholders to develop...