15 it support specialist jobs found

Description SAIC is seeking a Tier 1 Support Specialist to support an IT Service Management effort at MacDill Air Force Base (AFB) in Florida. SAIC provides strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. The successful candidate works on high-visibility or mission critical aspects of a given program and performs all functional duties independently; oversees the efforts of less senior staff and/or is responsible for the efforts of all staff assigned to a specific job. Responsibilities: • Provides Tier 2 deskside end-user support with strong communication skills • Support Information Systems and networks, including remote communications equipment, mobile communication systems, secure telephone equipment, video conferencing terminals, laptops, desktops, computer peripherals and other equipment. • Test all mobile communications...

Description SAIC is seeking a Field Services Administrator to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the MAJESTIC Joint Program Office (JPO) Team . In this hands-on role, the Field Services Administrator will support a broad range of IT systems and services, ensuring seamless operations and delivering end-user support in a dynamic, high-priority environment. The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL) , virtualized environments, and user-facing support, alongside a proactive and resourceful attitude to help resolve technical challenges in on-premises IT environments. This position requires on-site support at Springfield, VA in addition to travel (up to 25%) supporting other CONUS/OCONUS locations . Key Responsibilities: Respond to and resolve end-user support requests and incidents, providing hardware and software solutions...

Description SAIC is seeking an experienced, detail-oriented Configuration/Change Manager to join our MAJESTIC Joint Program Office (JPO) Team in Springfield, VA . This individual will play a critical role in managing and implementing configuration management (CM) and change management processes to ensure control over enterprise IT systems and software configurations. The role will focus on maintaining system integrity, ensuring proper documentation, and safeguarding configuration baselines in a mission-critical environment. As a Configuration/Change Manager, you will work closely with system owners, engineers, and stakeholders to maintain continuous visibility of configuration changes while ensuring compliance with established policies, frameworks, and best practices. This role requires on-site support in Springfield, VA . Key Responsibilities: Lead and manage configuration management (CM) processes, including identifying, controlling, maintaining,...

Description SAIC is seeking a skilled and motivated ServiceNow Developer to join our team in support of an enterprise IT environment. The primary focus of this role is on the design, development, implementation, and enhancement of ServiceNow workflows and capabilities to address complex business and operational needs. The successful candidate will be responsible for developing custom modules, maintaining platform configurations, integrating ServiceNow with other enterprise systems, and ensuring adherence to best practices and security standards. This role involves collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable solutions that improve business processes, enable automation, and enhance operational efficiency. The ServiceNow Developer will work in a fast-paced, mission-critical environment to deliver innovative solutions that align with organizational goals. All work must be performed on-site in...

Description SAIC is seeking a skilled and motivated Senior ServiceNow Developer to join our team in support of an enterprise IT environment. The primary focus of this role is on the design, development, implementation, and enhancement of ServiceNow workflows and capabilities to address complex business and operational needs. The successful candidate will be responsible for developing custom modules, maintaining platform configurations, integrating ServiceNow with other enterprise systems, and ensuring adherence to best practices and security standards. This role involves collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable solutions that improve business processes, enable automation, and enhance operational efficiency. The Senior ServiceNow Developer will work in a fast-paced, mission-critical environment to deliver innovative solutions that align with organizational goals. All work must...

Description SAIC is seeking a skilled and motivatedSharePoint Developer/Administratorto join our team in support of an enterprise IT environment. The primary focus of this role is the design, development, implementation, and enhancement of SharePoint environments, workflows, and capabilities to address complex business and operational needs. The successful candidate will be responsible for installing, configuring, and maintaining SharePoint systems, developing custom solutions, integrating SharePoint with other enterprise systems, and ensuring adherence to best practices and security standards. This role requires close collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable SharePoint solutions that improve business processes, enable automation, and enhance operational efficiency. The SharePoint Developer/Administrator will work in a fast-paced, mission-critical environment to deliver cutting-edge solutions...

Description SAIC is seeking a IT Asset Management Specialist to support an IT Service Management effort for USTRANSCOM (USTC) located at Scott Air Force Base (AFB) in Illinois, just 20 miles outside of St. Louis, MO. The USTC Managed Information Technology Services (MITS) contract provides strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support is provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6). The successful candidate will serve as the application admin for the ITAM Module in ServiceNow and will be responsible for the IT Asset Management (ITAM) process, as part of the enterprise-wide ITAM Program in accordance with DOD, USTC, Air Force policies and procedures. Responsibilities: Manage and track IT procurements from beginning to end, which includes conducting market research,...

Description This is an opening for a Senior Network Engineer to support the Department of State's (DoS) Diplomatic Technology Operations Division. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out U.S. foreign policy missions worldwide. The Operations Division provides enterprise operations and maintenance support worldwide. SAIC's program is named "Vanguard" and is an IT consolidation consisting of the Department's data center, cloud, domestic and foreign network switch, routers and WAN devices. Currently, the role is three days onsite and 2 days remote in Springfield, VA. Typically M-F 0830-1700. (Hour's dependent on mission priorities to include potential on-call). Description of Duties: Evaluates, designs, documents, implements, validation testing, and performs problem isolation and resolution, and performance monitoring, tunes, sets standards and maintains a range of network components and...

Description SAIC is seeking a highly skilled ServiceNow (SNOW) Tester to support the IC Customer. The selected candidate will play a key role in testing and validating SNOW applications, workflows, and solutions to ensure seamless functionality and mission-critical performance. This role requires hands-on experience with automated testing methods for SNOW platforms, deep attention to detail, and the ability to collaborate effectively with cross-contracting teams supporting parallel initiatives. The ability to work in a dynamic environment and maintain strong stakeholder relationships is essential. Primary Responsibilities: Conduct comprehensive testing of SNOW applications and workflows to identify, document, and escalate bugs and issues across all SNOW modules and functionalities. Develop and execute automated testing scripts for SNOW platforms, ensuring consistent performance and minimizing manual testing cycles. Validate SNOW design and development solutions,...

Description We are seeking a highly skilled and motivated mid-level ServiceNow Software Developer with a focus on CMDB and IT Asset Management (ITAM). As part of our talented team, you will play a critical role in the design, development, and implementation of ServiceNow solutions that streamline and enhance our clients' IT operations and asset management processes. This opportunity can be worked 100 % remote for the right candidate. Candidates must be U.S. Citizens and have the ability to get a Secret clearance. Key Responsibilities Develop and configure ServiceNow applications using CMDB modules, ensuring alignment with clients' strategic goals and requirements. Collaborate with stakeholders, including business analysts and project managers, to gather and define system requirements and design solutions. Perform data analysis, integrations, and migration activities to ensure accurate and seamless data flow within ServiceNow. Understand the...

Description SAIC is seeking ServiceNow Platform Architect to support the Enterprise ServiceNow Platform for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6) and support all current and future integrations with command systems. The successful candidate will be responsible for working at the direction of the IT Service Manager, Platform Owner and with other Platform Core Team roles and Technical Leads to facilitate and ensure the success of the ServiceNow platform by focusing on the design, implementation, and optimization of ServiceNow solutions for the organization....

Description SAIC is seeking a skilled and motivated Solutions Architect to support an enterprise IT environment. This position focuses on designing, developing, implementing, and optimizing innovative solutions to address complex business and mission challenges. The Solutions Architect will oversee the overall architecture, integration, and strategy of IT systems, ensuring high performance, scalability, and security for all delivered solutions. The successful candidate will collaborate with cross-functional teams, including stakeholders, project managers, technical specialists, and leadership, to create and deliver effective technical roadmaps. This role requires a deep understanding of enterprise IT environments, modern technologies, on-prem and cloud platforms, and best practices in solution design. All work must be performed on-site inSpringfield, VA. Key Responsibilities: Solution Design and Architecture: Design and develop enterprise solutions by defining...

Description SAIC has an immediate opening for a PC/Technical Support Technician. SAIC requires PC Technician to provide support for the United States Army Reserve Command (USARC) and USAR enterprise users. The PC Technician position provides support for day-to-day operations for USARC while located at Fort McCoy, WI 54656. The ideal candidate will provide computer technical support to maintain, analyze, troubleshoot, and restore computer and information systems to an operational status, to include personal computers, thin/zero clients, laptops, desktops, mobile devices, print devices and peripherals. The goal is to ensure data, voice, video, and communication requirements are correctly provisioned and operational to support assured communication between USARC and USARC enterprise users across multiple domains. Job Description: Provide front-line and tier 2 support to end users to include interacting with network services, physical devices, software systems, and asset...

Description SAIC is seeking a Satellite Ground Operations Systems Engineer to join the Space Systems Command/Prototype Ground team in designing, integrating, and maintaining advanced satellite ground command and control systems in Albuquerque, New Mexico. Your responsibility will be to support and oversee all information technology aspects of satellite ground system integration and maintenance, managing the hardware and software necessary to support mission partners at the appropriate classification level. You'll get to collaborate with multidisciplinary experts to design, develop, and maintain advanced satellite ground command and control systems, pioneering new possibilities in satellite technology and national security. In this role, you will: Collaborate with cross-functional teams (network engineers, system admins, cyber specialists, and hardware technicians) to integrate, sustain, and modernize satellite ground systems. Lead efforts to create and maintain...

Description SAIC is seeking external and incumbent talent to be considered for positions to support the FDIC ISS Program. This has recently been awarded to SAIC! These positions will provide critical IT operational services in support of FDIC initiatives, ensuring the effective delivery of IT services spanning several core task areas, including: Data Center Operations - Operations, maintenance, and optimization of on-premise and hybrid cloud environments. Network Engineering and Operations - Design, implementation, and support of advanced network infrastructure, ensuring reliable connectivity and security. Unified Communications - Management of enterprise voice, video, and collaboration tools across a distributed workforce. Client Services - Including deskside support, hardware deployment, and end-user support services. Service Desk Operations - Comprehensive help desk services, incident resolution, and customer experience improvement....