11 it support specialist jobs found

Description This is an opening for a Senior Network Engineer to support the Department of State's (DoS) Diplomatic Technology Operations Division. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out U.S. foreign policy missions worldwide. The Operations Division provides enterprise operations and maintenance support worldwide. SAIC's program is named "Vanguard" and is an IT consolidation consisting of the Department's data center, cloud, domestic and foreign network switch, routers and WAN devices. Currently, the role is three days onsite and 2 days remote in Springfield, VA. Typically M-F 0830-1700. (Hour's dependent on mission priorities to include potential on-call). Description of Duties: Evaluates, designs, documents, implements, validation testing, and performs problem isolation and resolution, and performance monitoring, tunes, sets standards and maintains a range of network components and...

Description SAIC is seeking an IT Technology Specialist/Tester to join our team in support of the Department of Defense (DoD) Office of the Secretary of Defense (OSD). This position will hybrid/remote and will require 2-4 days on-site in Arlington, Virginia at the Pentagon . Current project technologies include legacy Java, JSP, native Javascript, scriplet code built in Eclipse with a MS SQL server backend and GIT for the code repository. Key Responsibilities: Perform comprehensive testing of current and future software applications and modules, ensuring high-quality delivery for our customers. Develop clear, thorough, and well-structured test cases based on requirements, user stories, and acceptance criteria, applying strong knowledge of software engineering principles. Execute functional, regression, and exploratory testing across multiple environments. Validate new features, enhancements, and defect fixes, and document results with precision and...

Description SAIC is seeking a highly skilled ServiceNow (SNOW) Tester to support the IC Customer. The selected candidate will play a key role in testing and validating SNOW applications, workflows, and solutions to ensure seamless functionality and mission-critical performance. This role requires hands-on experience with automated testing methods for SNOW platforms, deep attention to detail, and the ability to collaborate effectively with cross-contracting teams supporting parallel initiatives. The ability to work in a dynamic environment and maintain strong stakeholder relationships is essential. Primary Responsibilities: Conduct comprehensive testing of SNOW applications and workflows to identify, document, and escalate bugs and issues across all SNOW modules and functionalities. Develop and execute automated testing scripts for SNOW platforms, ensuring consistent performance and minimizing manual testing cycles. Validate SNOW design and development solutions,...

Description We are seeking a highly skilled and motivated mid-level ServiceNow Software Developer with a focus on CMDB and IT Asset Management (ITAM). As part of our talented team, you will play a critical role in the design, development, and implementation of ServiceNow solutions that streamline and enhance our clients' IT operations and asset management processes. This opportunity can be worked 100 % remote for the right candidate. Candidates must be U.S. Citizens and have the ability to get a Secret clearance. Key Responsibilities Develop and configure ServiceNow applications using CMDB modules, ensuring alignment with clients' strategic goals and requirements. Collaborate with stakeholders, including business analysts and project managers, to gather and define system requirements and design solutions. Perform data analysis, integrations, and migration activities to ensure accurate and seamless data flow within ServiceNow. Understand the...

Description SAIC is seeking ServiceNow Platform Architect to support the Enterprise ServiceNow Platform for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6) and support all current and future integrations with command systems. The successful candidate will be responsible for working at the direction of the IT Service Manager, Platform Owner and with other Platform Core Team roles and Technical Leads to facilitate and ensure the success of the ServiceNow platform by focusing on the design, implementation, and optimization of ServiceNow solutions for the organization....

Description SAIC is seeking an experienced Configuration Management Specialist to support the Department of the Air Force's Command, Control, Communications Battle Management (C3BM) mission. This contingent hire position focuses on implementing and sustaining Configuration Management (CM) processes for enterprise IT systems and cloud-based environments. The specialist will play a critical role in modernizing and maintaining IT systems, applications, and infrastructure to meet operational requirements. Collaborating with mission partners and customers, the selected candidate will ensure the accurate tracking and management of Configuration Items (CIs) throughout their lifecycle, leveraging both on-premises and cloud solutions. An active DoD Secret clearance with eligibility for TS/SCI is required, as is expertise in repositories, IT inventory management, and secure technical reporting. This position is Hybrid Remote with most of the wor being done in Arlington, VA. Key...

Description SAIC is seeking a IT Asset Management Specialist to support an IT Service Management effort for USTRANSCOM (USTC) located at Scott Air Force Base (AFB) in Illinois, just 20 miles outside of St. Louis, MO. The USTC Managed Information Technology Services (MITS) contract provides strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support is provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6). The successful candidate will serve as the application admin for the ITAM Module in ServiceNow and will be responsible for the IT Asset Management (ITAM) process, as part of the enterprise-wide ITAM Program in accordance with DOD, USTC, Air Force policies and procedures. Responsibilities: Manage and track IT procurements from beginning to end, which includes conducting...

Description Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force, Space and Intelligence Business Group (AFSI) of SAIC is seeking a ServiceNow Software Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and...

Description SAIC has an immediate opening for a PC/Technical Support Technician. SAIC requires PC Technician to provide support for the United States Army Reserve Command (USARC) and USAR enterprise users. The PC Technician position provides support for day-to-day operations for USARC while located at Fort McCoy, WI 54656. The ideal candidate will provide computer technical support to maintain, analyze, troubleshoot, and restore computer and information systems to an operational status, to include personal computers, thin/zero clients, laptops, desktops, mobile devices, print devices and peripherals. The goal is to ensure data, voice, video, and communication requirements are correctly provisioned and operational to support assured communication between USARC and USARC enterprise users across multiple domains. Job Description: Provide front-line and tier 2 support to end users to include interacting with network services, physical devices, software systems, and asset...

Description SAIC is seeking a Satellite Ground Operations Systems Engineer to join the Space Systems Command/Prototype Ground team in designing, integrating, and maintaining advanced satellite ground command and control systems in Albuquerque, New Mexico. Your responsibility will be to support and oversee all information technology aspects of satellite ground system integration and maintenance, managing the hardware and software necessary to support mission partners at the appropriate classification level. You'll get to collaborate with multidisciplinary experts to design, develop, and maintain advanced satellite ground command and control systems, pioneering new possibilities in satellite technology and national security. In this role, you will: Collaborate with cross-functional teams (network engineers, system admins, cyber specialists, and hardware technicians) to integrate, sustain, and modernize satellite ground systems. Lead efforts to create and maintain...

Description SAIC is seeking external and incumbent talent to be considered for positions to support the FDIC ISS Program. This has recently been awarded to SAIC! These positions will provide critical IT operational services in support of FDIC initiatives, ensuring the effective delivery of IT services spanning several core task areas, including: Data Center Operations - Operations, maintenance, and optimization of on-premise and hybrid cloud environments. Network Engineering and Operations - Design, implementation, and support of advanced network infrastructure, ensuring reliable connectivity and security. Unified Communications - Management of enterprise voice, video, and collaboration tools across a distributed workforce. Client Services - Including deskside support, hardware deployment, and end-user support services. Service Desk Operations - Comprehensive help desk services, incident resolution, and customer experience improvement....