SAIC
FL
Description SAIC is seeking a Tier 1 Support Specialist to support an IT Service Management effort at MacDill Air Force Base (AFB) in Florida. SAIC provides strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. The successful candidate works on high-visibility or mission critical aspects of a given program and performs all functional duties independently; oversees the efforts of less senior staff and/or is responsible for the efforts of all staff assigned to a specific job. Responsibilities: • Provides Tier 2 deskside end-user support with strong communication skills • Support Information Systems and networks, including remote communications equipment, mobile communication systems, secure telephone equipment, video conferencing terminals, laptops, desktops, computer peripherals and other equipment. • Test all mobile communications...