Arrow Electronics
Casablanca, Morocco
Position: CRM Functional Analyst Job Description: Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a CRM Functional Analyst Key Responsibilities Business Analysis & Requirements Partner with business stakeholders to understand business processes, challenges, and desired outcomes. Lead discovery sessions and translate business requirements into clear functional requirements, user stories, acceptance criteria, and process flows. Analyze existing processes and recommend opportunities for...