695 customer service jobs found

Basic Qualifications Requires a Bachelor’s degree in Engineering, or a related Science, Technology or Mathematics field. Also requires 5+ years of job-related experience, or a Master's degree plus 3 years of job-related experience.     CLEARANCE REQUIREMENTS: Ability to obtain a Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position We are seeking a highly motivated  Information Systems Security Officer (ISSO)  to join our team’s Pittsfield MA office. This role will perform the tasks of an Information Systems Security Officer (ISSO) for multiple Department of Defense (DoD) programs. Candidates must be knowledgeable of...

Responsibilities: The National Security Agency (NSA) currently has opportunities for highly motivated Industrial Control System (ICS) Specialists/Engineers to provide expertise in the design, construction, commissioning, and operation of new and renovated electrical and mechanical infrastructure. This position has two areas of focus, one within Design and Engineering (D&E) and the other with Operations and Maintenance (O&M). As an ICS Specialist/Engineer within D&E, you will work closely with multidisciplinary teams encompassing project managers, stakeholders, and contractors throughout the entirety of the project life-cycle, including close coordination with O&M. You will also be responsible for the development and review of designs, specifications, technical reports, and cost estimates for power monitoring and control of electrical and mechanical infrastructure, energy management monitoring, and ICS cybersecurity. As an ICS Specialist/Engineer within O&M,...

Description SAIC is seeking a Project Integration Specialist to support our customer at Kirtland AFB, NM . As the Technical Project Engineer for the Space Systems Command, your responsibility is to support and oversee all information technology aspects of ground system integration and maintenance. You will work closely with a team of engineers and technicians to ensure the success of the mission. Your job includes designing and implementing new technology solutions, troubleshooting technical issues, and providing technical support. You will also be responsible for ensuring that all systems are running smoothly and efficiently, as well as staying up to date with the latest advancements in ground and cloud-based technology. Your role is crucial in maintaining the operation of space systems, and your innovative ideas and problem-solving skills will be highly valued. Primary Activities Work with cross functional teams (networking, systems admins, cyber, hardware, etc.)...

Description Tier 2 Help Desk support acts as the second line of IT support, handling complex, non-routine technical issues escalated from Tier 1. These experienced technicians (often requiring 2-4 years of experience) perform deeper, specialized troubleshooting for hardware, software, and network problems, often utilizing remote desktop tools for direct user support. This position is on-site in San Diego, CA. Essential Functions/Job Duties: Work directly with customers in a technical role. Responsible for asset installation/configuration, operation and maintenance of systems hardware, software and related infrastructure. Configure and manage operating systems (Windows and Linux), applications (commercial and government), networks (IPs, subnets, etc.), and network equipment (switches). Configure and manage DOD and IC standard distributed authentication services. Review documented and maintain comprehensive knowledge base articles, standard operating procedures...

Description SAIC is looking for an experienced Tier 3 Systems Lead to support us on a mission critical, cutting edge project for a joint customer. This role will be both involve both managerial/process ownership, as well as stepping in for technical support when needed to assist Tier 1 - Tier 3 Help Desk, Desktop Support, and Systems Administrators. This individual will perform system monitoring and remediation of issues to ensure uptime requirements are met for the critical systems. This position is on-site inn San Diego, CA. Coordinate with Systems Integration, Networking, and Cybersecurity teams to ensure tickets and outages are fixed in a timely manner. Manage Jira board and ticket flow to ensure uptime on all systems. Interface with team members across the enterprise (to include government customers) to ensure your group is up to date on programmatic matters. Step in to solve IT related issues for our cutting-edge data and software services platforms....

Description We are seeking a highly motivated Cloud Management Architect to join our multi-million dollar National Intelligence program supporting the Cloud Investment Multi-Cloud Management (CIMM) team. As a contributor to the Intelligence Community's first multi-cloud initiative, you will be at the epicenter of emergent cloud computing technologies, establishing a foundation that will evolve to include all agencies within the IC. As a Cloud Management Architect , you will advise Government IT teams on the design and build of single- or multi-cloud computing architecture solutions that meet mission requirements, and develop future technology and architectural advancements to support the Government's architectural strategy, cloud migration, and continued evolution. Your responsibilities will include the following: Advising senior business and technical personnel to aid in the delivery of robust, scalable cloud architectures that meet or exceed mission requirements...

Description SAIC has an immediate opening for a Senior Systems Administrator to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) - This critical position is located at MacDill AFB, FL. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide SOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to SOCOM, J64 VIPER, and ultimately the end-users who operate around the globe 24x7x365....

Position: Technical Support Engineer Job Description: About Us We are a Fortune 500 technology company headquartered in Centennial, Colorado, specializing in the distribution and value-added services of electronic components and IT solutions. At Arrow ECS, we are at the forefront of cybersecurity and infrastructure technologies. We design, deliver, and support solutions including firewalls, antivirus systems, web filtering, virtual infrastructures, and load balancing technologies. Our customers range from small businesses to global enterprises, and we ensure their IT environments are secure, reliable, and optimized for performance. As a Technical Support Engineer, you will deliver high-quality support to our global customers, primarily working with Broadcom technologies . You will troubleshoot, diagnose, and resolve technical issues while ensuring an excellent customer experience. Key Responsibilities Provide 1st & 2nd line technical support...

Position Summary Odyssey Systems has an exciting new opportunity for a Senior Information Technology Specialist supporting the Air Force Research Laboratory (AFRL) Systems Technology Office (STO). AFRL STO’s mission is to deliver war winning air and space capabilities, to the United States Air Force, though research and development. Responsibilities Duties include, but not limited to:  Install software program packages. Program and maintain various information processing applications. Analyze, design, purchase and install information security systems. Provide support to telecommunications efforts associated with security systems. Proactively address issues and take action to guide IT support personnel to preclude system failures or disruption. Plan and assist with major technology assignments across multiple networks. Function as technical expert across multiple project assignments Provide technical...

Description SAIC is seeking an experienced Data Scientist to join our Technical Engineering and Design Department in support of our United States Air Force customer. This position is on-site Honolulu, Hawaii. Responsibilities Essential Functions/Job Duties: Develops and implements data analytics techniques and applications to transform raw data into meaningful information using data-oriented programming languages and visualization software. Highly desirable for candidate with experience with AI/ML to design, train, test, and deploy AI and ML models to extract insights and predictions from structured, unstructured, and classified data sources. Apply techniques such as natural language processing (NLP), image recognition, neural networks, and predictive analytics to enhance decision-making processes across diverse DoD missions. Experience with classified data feeds, ensuring the proper handling of sensitive information to remain compliant with DoD and national security...

Description SAIC is seeking you, our latest Help Desk Technician on the Horizon Program to support the United States Space Force's Program Executive Office for Space Domain Aware and Combat Power portfolio in El Segundo, CA . If you like computers, software testing, or just about anything information technology related in the Space and Ground systems field, then this could be the right job for you. Fun stuff you will do on the job: Provide critical call center support for complex environments, operating systems, servers and workstations. Coordinates and performs complex software installations and upgrades to operating systems and layered software packages. Schedules, installations and upgrades in accordance with established IT policies and procedures. Monitors and reports issues to system owners to ensure optimum performance levels and system integrity while minimizing downtime. Ensures workstation/server data integrity by evaluating, implementing, and managing...

Description SAIC is seeking an EIT Mission Manager IT Service Management effort for the Joint Communications Service Element (JCSE) located at Macdill Air Force Base (AFB) in Florida. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. The EIT Mission Lead will provide comprehensive and direct support for the JCSE garrison mission The successful candidate will provide their EIT expertise with the Mission team providing all facets of customer service including installing, maintaining, monitoring, and troubleshooting of telecommunications systems. Responsibilities: Lead day to day MITS garrison IT operations supporting JCSE headquarters, training facilities, and mission preparation environments. Lead a team of personnel across service desk,...

Description SAIC is seeking qualified applicants to support a cutting-edge data, analytics, and AI platform. Roles include managing customer relationships, service portfolio and catalog management, software engineering & development, data/AI engineering, IT systems operations, and use case intake and analytics for DoW enterprise-scale mission objectives expected in Spring/Summer 2026. Positions are contingent pending contract award. A majority of the opportunities are in the Washington DC Metropolitan Area (WDCMA). Some work may be performed remotely, subject to Government approval. This role directly supports Task Order execution by ensuring efficient program administration, effective coordination with Government stakeholders, and consistent delivery of high quality program artifacts. Job Responsibilities: Schedule, coordinate, and host a Project Kick-Off Meeting. Provide an introduction between the contractor personnel and Government personnel who will be...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.  Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   LMI is seeking a Platform Developer and Tester to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting...

Overview LMI is seeking a Deputy Operations Lead to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges.  The Deputy Operations Lead will support the Program Manager in executing the program by leading operational workflows, tracking progress, identifying risks, and ensuring alignment across all program tasks.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government,...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.  Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   LMI is seeking a Platform/Tech Lead to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer...

Overview LMI is seeking a Cybersecurity Compliance Specialist to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges. The Cybersecurity Compliance Specialist will support the program by ensuring all systems and workflows align with cybersecurity and federal compliance standards.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.    Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With...

Basic Qualifications Bachelor’s degree in Administration of Justice, Criminal Justice, Law Enforcement or related field or the equivalent is required plus a minimum of 2 years relevant experience; or Master's degree. General Dynamics experience is strongly preferred. CLEARANCE REQUIREMENTS: Department of Defense TS/SCI security clearance is required at time of hire.  Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Developing mission-critical systems that help keep people safe is what we do. At General Dynamics Mission Systems, you’ll be part of the team that helps heroes make a true impact. The work we do is important. The challenges we face are career-defining. The opportunity we can offer...

Description SAIC is seeking a skilled and motivated ServiceNow Developer to join our team in support of an enterprise IT environment. The primary focus of this role is on the design, development, implementation, and enhancement of ServiceNow workflows and capabilities to address complex business and operational needs. The successful candidate will be responsible for developing custom modules, maintaining platform configurations, integrating ServiceNow with other enterprise systems, and ensuring adherence to best practices and security standards. This role involves collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable solutions that improve business processes, enable automation, and enhance operational efficiency. The ServiceNow Developer will work in a fast-paced, mission-critical environment to deliver innovative solutions that align with organizational goals. All work must be performed on-site in...

Description SAIC is seeking a skilled and motivated Senior ServiceNow Developer to join our team in support of an enterprise IT environment. The primary focus of this role is on the design, development, implementation, and enhancement of ServiceNow workflows and capabilities to address complex business and operational needs. The successful candidate will be responsible for developing custom modules, maintaining platform configurations, integrating ServiceNow with other enterprise systems, and ensuring adherence to best practices and security standards. This role involves collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable solutions that improve business processes, enable automation, and enhance operational efficiency. The Senior ServiceNow Developer will work in a fast-paced, mission-critical environment to deliver innovative solutions that align with organizational goals. All work must...