670 customer service jobs found

Position Summary Odyssey Systems has an exciting opportunity for a Information Technology Specialist supporting the Air Force Research Laboratory (AFRL) Systems Technology Office (STO). AFRL STO’s mission is to deliver war winning air and space capabilities, to the United States Air Force, though research and development. Responsibilities Duties include, but not limited to:  Install, configure, and maintain operating systems and software applications Provide classified and unclassified network and systems support Diagnose and resolve hardware, software, and network issues Manage system configuration, inventory, and licensing compliance Support secure video teleconferencing (VTC) systems Assist with COMSEC account maintenance and self-inspections Support Configuration Control Board (CCB) activities Enforce Information Assurance and cybersecurity SOPs Provide end-user technical...

Basic Qualifications Education Requirements: Bachelor’s degree in a related specialized area or the equivalent experience is required plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience to meet managerial expectations. Clearance Requirements: Ability to obtain a Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Ready to be a leader with the company that is committed to pushing the limits of truly advanced technologies? At General Dynamics Mission Systems, we create the products and services that help our service members, intelligence analysts and first...

Position Summary Odyssey is seeking a top notch Information Technology Specialist to support the Naval Medical Research Unit Dayton (NAMRU-D). NAMRU-D is located at Wright Patterson Air Force Base and is Navy Medicine's world class, global aeromedical research leader. Their efforts and innovative products are aligned with operational requirements to solve the naval and joint warfighter challenges of the future. The unit participates in a wide variety of collaborative efforts with military, government, academic and civilian research organizations.   ***Contingent upon contract award*** Responsibilities Duties includ e, but not limited to:  Monitor, open, assign, update and close tickets on up to 4 separate ticketing systems. Troubleshoot assigned tickets using Standard Operating Procedures (SOPs) outlined at division level, to include weekly updates of trouble tickets. Install desktop software, provide...

ECS is seeking a Sr. Databricks Solutions Architect to work remotely . Please Note: This position is contingent upon contract award. ECS is seeking a skilled Sr. Databricks Solutions Architect to join our Professional Services team. This position is contingent upon contract award. If you are passionate about helping customers solve complex big data challenges, leveraging Databricks for advanced analytics, machine learning, and AI-driven insights, and enjoy working in a consulting environment where technical expertise meets client engagement, this role is for you. As a member of our team, you will work with customers on short- to medium-term engagements, providing technical guidance, architecture, and hands-on support to ensure they maximize value from their Databricks environments. You will collaborate with clients to design, implement, and optimize data pipelines, analytics workflows, and machine learning solutions, all while delivering exceptional customer service...

ECS is seeking a Sr. Databricks Solutions Architect to work in our Fairfax, VA office. Please Note: This position is contingent upon contract award. ECS is seeking a skilled Sr. Databricks Solutions Architect to join our Professional Services team. This position is contingent upon contract award. If you are passionate about helping customers solve complex big data challenges, leveraging Databricks for advanced analytics, machine learning, and AI-driven insights, and enjoy working in a consulting environment where technical expertise meets client engagement, this role is for you. As a member of our team, you will work with customers on short- to medium-term engagements, providing technical guidance, architecture, and hands-on support to ensure they maximize value from their Databricks environments. You will collaborate with clients to design, implement, and optimize data pipelines, analytics workflows, and machine learning solutions, all while delivering exceptional...

ECS is seeking a Software Engineer to work in a hybrid remote/onsite capacity, with minimum of 3 business days onsite at our Fairfax, VA corporate office and/or our Springfield, VA customer site. ECS is seeking an innovative and articulate Software Engineer to support the execution of a variety of projects including Artificial Intelligence/Machine Learning and Big Data/Cloud Solutions. This position requires strong technical skills in software development and enterprise application integration. You will work closely with the technical team to develop, test, deploy, and maintain solutions in an Agile environment, promoting excellence in collaboration and customer service. You should expect a fast-paced, multidisciplinary-team environment with tight deadlines. Job Responsibilities: Develop software solutions by conferring with stakeholders, studying information needs, and analyzing system flow, data usage, and work processes. Determine operational feasibility by...

ECS is seeking a Junior Software Engineer to work in a hybrid remote/onsite capacity, with minimum of 3 business days onsite at our Fairfax, VA corporate office and/or our Springfield, VA customer site. ECS is seeking an innovative and articulate Software Engineer to support the execution of a variety of projects including Artificial Intelligence/Machine Learning and Big Data/Cloud Solutions. This position requires strong technical skills in software development and enterprise application integration. You will work closely with the technical team to develop, test, deploy, and maintain solutions in an Agile environment, promoting excellence in collaboration and customer service. You should expect a fast-paced, multidisciplinary-team environment with tight deadlines. Job Responsibilities: Develop software solutions by conferring with stakeholders, studying information needs, and analyzing system flow, data usage, and work processes. Determine operational feasibility by...

ECS is seeking a Software Engineer to work in a hybrid remote/onsite capacity, with minimum of 3 business days onsite at our Fairfax, VA corporate office and/or our Springfield, VA customer site. ECS is seeking an innovative and articulate Software Engineer to support the execution of a variety of projects including Artificial Intelligence/Machine Learning and Big Data/Cloud Solutions. This position requires strong technical skills in software development and enterprise application integration. You will work closely with the technical team to develop, test, deploy, and maintain solutions in an Agile environment, promoting excellence in collaboration and customer service. You should expect a fast-paced, multidisciplinary-team environment with tight deadlines. Job Responsibilities: Develop software solutions by conferring with stakeholders, studying information needs, and analyzing system flow, data usage, and work processes. Determine operational feasibility by...

ECS is seeking a Data Scientist to work in a hybrid remote/onsite capacity, with minimum of 3 business days onsite at our Fairfax, VA corporate office and/or our Springfield, VA customer site. ECS seeks a Data Scientist to support a project team responsible for managing an Artificial Intelligence initiative. The work is performed in a multidisciplinary and collaborative team environment. This role will report to a project lead and will focus on developing and applying methods to analyze data for Artificial Intelligence development across multiple classification levels and environments. Position Responsibilities: Participate in technical exchange meetings and discussions with our customers, vendors, and internal team to help coordinate, prioritize, and track datasets supporting AI efforts. Work in person at the required office and, as needed, classified locations with team members and customer stakeholders. Help cultivate an environment that promotes customer...

ECS is seeking a Junior Data Engineer to work in a hybrid remote/onsite capacity, with minimum of 3 business days onsite at our Fairfax, VA ECS office and/or our Springfield, VA customer site. ECS seeks a Junior Data Engineer to support a project team responsible for managing an Artificial Intelligence initiative. The work is performed in a multidisciplinary and collaborative team environment. This role will report to a project lead and will focus on developing and maintaining data pipelines, as well as performing data analysis, to support Artificial Intelligence development across multiple classification levels and environments. Position Responsibilities: Participate in technical exchange meetings and discussions with our customers, vendors, and internal team to help coordinate, prioritize, and track datasets supporting AI efforts. Work in person at the required office and, as needed, classified locations with team members and customer stakeholders. Coordinate with...

Position: Sales Operation Associate (English speaker) Job Description: Job Description About US: Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Product Specialist.   What you will be doing at ARROW: Job Description D ay-to-day ordering support and customer service activities for assigned accounts. This includes order requests, order processing, purchasing, etc...D Ensure data accuracy & integrity and support in order delivery in a timely manner. Analyze line items to...

Position Summary Odyssey Systems has an exciting opportunity for an experienced Network and Computer Systems Administrator (Journeyman) supporting an Air Force acquisition mission on the EB contract at Eglin AFB, FL, providing support to EBR. The candidate will apply knowledge and experience in the administration and management of organizational information and network systems, provide customer service, and support armament program related network systems operations. Responsibilities Duties include, but are not limited to: Provide support and assistance in the development, management, and operations of acquisition and armament program related networks and systems Prepare technical implementation plans with actions, milestones, timelines, and critical paths Support customer access to Continuous Acquisition and Life-Cycle Support applications and other Government software applications Assist with COMSEC...

Description SAIC is seeking an End User Operations Manager to support our DOT customer in Washington D.C. The Operations Manager's key role is to drive efficiency of organizational processes and to help maintain and grow this standard in addition to overseeing daily activities. They utilize a sharp business mind and proven success in managing multiple departments and/or functions for maximum productivity. This person must be highly skilled in staffing, finance, process and IT management, and be able to develop and maintain an environment of trust within the operations team. In summary, the Operations Manager is a creative problem-solver and an excellent leader who is able to prioritize productivity and drive operational efficiency. Duties and Responsibilities: Provides day-to-day management and supervision of overall Enterprise Management Systems (EMS) personnel, involving multiple projects and groups of personnel at multiple locations. Organizes, directs, and...

Description SAIC is seeking an analytical thinker with a passion for challenges and problem-solving. The successful candidate will work at all levels of a large Federal Department and lead the management of their IT Infrastructure, their modernization strategy, plans, and implementation efforts. Job Responsibilities: Provides day-to-day management and supervision of overall Enterprise Infrastructure personnel, involving multiple projects and groups of personnel at multiple locations. Organizes, directs, and coordinates the planning and production of all EMS support activities and allocates resources as necessary. Demonstrates written and oral communication skills. Provides comprehensive engineering, operations and maintenance support for the infrastructure tool suite and other enterprise monitoring products. Performs design architectural changes and implementation, following established configuration management processes and schedules. Provides highly...

Description SAIC is seeking a Help Desk Support Technician for Tier 2 Desk-Side Support in the Mid-Atlantic Region, specifically at our Parsippany, NJ location. This role requires providing on-site and remote technical assistance for escalated issues beyond Tier 1 scope to FDA users at both sites, ensuring efficient operation of hardware, software, and peripheral devices. The ideal candidate would possess a Public Trust clearance and would serve as the primary escalation point for advanced troubleshooting and ensure seamless end-user support. Core Competencies Technical Knowledge - Solid grasp of OS, hardware, enterprise apps, and networking basics. Troubleshooting - Diagnose, escalate, and resolve advanced technical issues. Customer Service - Communicate clearly and professionally with end users. Sense of Urgency - Prioritize critical issues, meet SLAs. Documentation - Write clear ticket journal notes and closure details for transparency. SOP Adherence -...

Description SAIC is hiring a Senior Database Administrator to join our Air Force A1 team reporting to the Infrastructure Operations Manager. The successful candidate will provide day-to-day hands-on database management and support to meet all technical, schedule, and SLA requirements within the program. This position will provide enterprise responsibility and operations for all database activities including the design, build, testing, configuration, implementation, administration, documentation, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized procedures for the program databases both onsite, and in our IL5 Cloud instance for the Windows/Linux systems. The Senior Database Administrator will provide system engineering and operational support for system critical databases as required by the EITaaS Application owners, onsite and in the EITaaS IL5 Cloud environment to include capacity planning, tuning, system...

Description SAIC has an opening for a PC Technician to support the USSOCOM SITEC 3 Enterprise Operations and Maintenance (EOM) contract. The USSOCOM mission is to provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks. You will support the USSOCOM mission as we partner with SOF military and civilian members to provide world-class IT services and support that connect over 70,000 users around the world in the areas of software development / maintenance, network services, security, end-user computing, and test and evaluation. This position is based on-site at Fort Bragg, NC. Duties include but are not limited to: Performs a variety of services in support of end users and/or missions for the various components and commands residing at the locations assigned and as directed by leadership. Manages and provides day-to-day support for End User Devices that provide...

Description SAIC has an opening for a PC Technician to support the USSOCOM SITEC 3 Enterprise Operations and Maintenance (EOM) contract. The USSOCOM mission is to provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks. You will support the USSOCOM mission as we partner with SOF military and civilian members to provide world-class IT services and support that connect over 70,000 users around the world in the areas of software development / maintenance, network services, security, end-user computing, and test and evaluation. This position is based on-site at Fort Bragg, NC. Duties include but are not limited to: Performs a variety of services in support of end users and/or missions for the various components and commands residing at the locations assigned and as directed by leadership. Manages and provides day-to-day support for End User Devices that provide...

Description: Lockheed Martin is actively seeking a back-office information technology administrator to support our Space business area unclassified & classified programs located in our Cape Canaveral, Florida, US offices. Primary job responsibilities include, but are not limited to customer relationship management, vendor relationship management, financial management, inventory management, computer incident oversight, service request fulfillment, supply chain coordination, information technology audit coordination, and shipping & receiving tracking. If you are looking for a hands-on role with the flexibility to learn and apply a wide range of core organization capabilities, this position may be of interest to you. This is a non-telecommuting position that requires you to be on-site full time and includes some off shift work with occasional weekend activities. Applicants selected will be subject to a security investigation and will need to meet eligibility requirements...

Basic Qualifications Bachelor’s degree in Administration of Justice, Criminal Justice, Law Enforcement or related field or the equivalent is required plus a minimum of 5 years relevant experience; or Master's degree plus a minimum of 3 years relevant experience. General Dynamics experience is strongly preferred. CLEARANCE REQUIREMENTS: Ability to obtain a Department of Defense TS/SCI security clearance is required at time of hire.  Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Help make the technologies, products and services that make a difference. That’s the opportunity that’s waiting for you at General Dynamics Mission Systems. We help our nation’s heroes keep our nation safe by creating...