2 configuration management analyst jobs found

Description SAIC is seeking an IT Service Desk Analyst to support a mission critical IT Service Desk effort for USTRANSCOM at Scott Air Force Base. The USTC Managed Information Technology Services (MITS) contract provides strategic, technical, and program management support to modernize and sustain the combatant command's enterprise infrastructure, systems, and applications. This position supports the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6). The analyst will serve as a subject matter expert, providing guidance to both technical staff and end users and contributing to continuous improvement of enterprise systems. Roles and Responsibilities: • Serve as a technical subject matter expert, performing advanced analysis of complex system, software, and network issues impacting enterprise operations. • Conduct root cause analysis, evaluate technical trends, and recommend design or configuration changes to improve system performance,...

Description SAIC is seeking ServiceNow Platform Architect to support the Enterprise ServiceNow Platform for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6) and support all current and future integrations with command systems. The successful candidate will be responsible for working at the direction of the IT Service Manager, Platform Owner and with other Platform Core Team roles and Technical Leads to facilitate and ensure the success of the ServiceNow platform by focusing on the design, implementation, and optimization of ServiceNow solutions for the organization....