13 customer service jobs found

Description The IT/JIRA Specialist (Agile Product Support SME) is a highly specialized technical and operational role dedicated to enabling the delivery of the Joint Fires Network (JFN) Program. This position acts as a Subject Matter Expert (SME) driving Agile process implementation, requirements traceability, and project management tooling optimization to support JFN initiatives. As an Agile Product Support SME, you will serve as the strategic bridge between operational leaders and technical development teams. You will collaborate directly with JFN leadership and department managers to translate mission requirements into structured, executable technical specifications, while providing expert guidance on Agile best practices and release management workflows. As an IT/JIRA Specialist, you will serve as a principal administrator and technical expert for the Atlassian suite (Jira Software, Jira Service Management, Confluence, and Jira Advanced Roadmaps) across secure government...

Description SAIC is seeking a skilled and motivated Mid-Level Integration Engineer to join our team. In this role, you will play a critical role in verifying, testing, troubleshooting, and debugging software used to control and monitor Unmanned Surface Vessels (USVs). Your work will involve both front-end and back-end service activities, in addition to supporting both development and operational environments. The position will require up to 10% of travel for onsite installation or field support activities. This is an ON-SITE role in San Diego, CA. Must be local to the area. JOB DUTIES: Collaborate with internal and external teams to debug, troubleshoot, and verify the software product's functional capabilities. Develop and maintain automated test suites using Python and Selenium to ensure software integrity. Design and develop simulation programs using Python to validate software performance and functionality. Deploy and manage service containers using Docker on...

Description SAIC is seeking a Senior Principal Systems Engineer to support the Tactical Networks (TACNET) Capabilities Based in Service Engineering Agent (CB-ISEA). This is a Hybrid/Remote role in San Diego, CA. MUST BE LOCAL TO AREA DUE TO PERIODIC ONSITE VISITS . TACNET CB-ISEA supports the sustainment and modernization of tactical networks to include Automated Digital Network System (ADNS), Consolidated Afloat Network and Enterprise Services (CANES), Combined Enterprise Regional Information Exchange System (CENTRIXS), Integration Shipboard Networking System (ISNS), Sensitive Compartmented Information (SCI) Networks, Flank speed Wireless. TACNET Sustainment Team seeking a Systems Architect who will lead various efforts and initiatives involving our tactical networks. Person will design, develop, and sustain DOD system networks. Person will work closely with development and sustainment engineering team to purpose and engineer solutions to improve, modernize, and sustain...

Description SAIC's TWILIGHT program is seeking you, our next Launch Acquisition Specialist who possesses a working knowledge of the Department of Defense major systems acquisition process and provides expert advice and technical evaluations to enable the launch of critical national assets. Addresses both future mission acquisition strategy and maintenance of on-going contracts. Supports cradle-to-grave launch and launch support activities. Navigates challenges associated with multiple launch service providers and appropriate separation of proprietary information while maintaining focus on integration of requirements to assure compatibility across multiple launch systems. Our TWILIGHT team is at the forefront of advising and assisting the government through the full lifecycle of launch systems acquisition that enables launch and mission success. We work out of our sunny El Segundo, California office . • Specific responsibilities include : • Provide advice to...

Description The United States Space Force addresses the nation's most challenging problems. They don't do it alone - at SAIC we introduce solutions to meet the service demand. SAIC requires a motivated Senior Program Acquisition Analyst to support national security space programs within the Space Systems Command System Delta 89 portfolio in El Segundo, California. This position will address program cost, technical, and schedule alignment from cradle to lift-off! Come join us today! Work in our El Segundo, California office. Fun stuff you will do on the job: Provide advice to Program/Project Managers regarding acquisition strategies, schedules, contracting, budgeting and execution. Develop data models integrating program financial and technical data to support actionable decision recommendations. Prepare periodic status reports, coordinate and execute periodic staff meetings and technical interchange meetings, and develop acquisition plans, schedules, and executive...

Description Job Description: Perform Systems Engineering and Technical Assistance (SETA) for systems engineering activities related to Information Technology (IT) and Network Engineering, including concept of operations formulation, requirements definition and analysis, system architecting and design, interface and data architectures, validation and verification, systems integration, operational performance and systems analysis, lifecycle cost analysis/estimation, decision analysis, and physical configuration analysis (PCA). Evaluate network design, implementation, maintenance, optimization, security, and troubleshooting/problem resolution. Assess proposed network designs and review existing network architectures to ensure scalable, high-performance systems. Monitor and evaluate existing networks for optimal operation, identify bottlenecks, and recommend and implement performance and optimization improvements. Conduct evaluations of network security protocols,...

Description SAIC's Horizon 2 contract is seeking an energized and professional PERSEC Security Specialist to support the contract's secure operating facilities in El Segundo, CA. You will support all facets of SAIC's Program and Personnel Security (PERSEC) processes assisting the CPSOs (Contractor Program Security Officer) and provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities. Your background in applying sound and effective Program and Personnel security practices will be the driving force behind the success of our missions for the US Space Force (USSF) and Space Systems Command (SSC). Join us in safeguarding the nation's space assets and exploring the limitless opportunities that await in this dynamic role. You'll have the invaluable opportunity to be mentored in this role, ensuring not only your professional growth, but also the continued excellence of our operations. You will get to use your...

Description SAIC is seeking an onsite Systems Administrator to support the Joint & Expeditionary Command and Control (JEXC2) program in San Diego, California. The qualified candidate will provide mid- to senior-level systems administration, troubleshooting, and operational support for enterprise, tactical, and deployable IT environments supporting mission-critical operations. The ideal candidate is hands-on, capable of working across the equipment and systems in use at the site, and communicates clearly and professionally with command personnel, customers, and onsite teammates. Job Responsibilities: Administer, operate, maintain, and troubleshoot enterprise, tactical, and deployable IT systems supporting mission-critical operations. Provide hands-on technical support to users and onsite personnel; diagnose and resolve hardware, software, operating system, virtualization, and enterprise-service issues in accordance with mission requirements and established...

Description SAIC's Horizon program is seeking a Program Manager to join the U.S. Space Force team delivering warfighter capability via the Space Systems Command's Space Combat Power portfolios. The successful candidate will be a part of the team providing Advisory and Assistance Services (A&AS) supporting the Space Enabled Cyber program office and will ensure program alignment of multiple rapid research and development efforts with customer objectives by delivering results on time, on budget and exceeding expectations. Horizon team members provide Advisory and Assistance Services (A&AS) in support of various capabilities that protect and defend the Nation's most valuable space assets. Our team is at the forefront of the advising and assisting the Government with their architecture and lifecycle systems engineering processes that enable key systems (e.g., satellites and their ground systems, ground-based space systems and their command and control capabilities) to meet...

Description SAIC is seeking a Communications Systems Engineer to act as a Security Control Assessor to provide onsite systems engineering and technical advisory (SETA) services in support of a SAIC Prime Program at the National Reconnaissance Office (NRO) in Hawthorne, CA. As the Security Control Assessor, you will support a Government customer with multiple satellite systems, both on-orbit and in development. You will also support communication systems, network, and crypto acquisition activities for multiple major satellite programs. The job requires familiarity with NRO organization, processes, and satellite systems. Job Responsibilities to include: Support the System Program Office (SPO) in an acquisition capacity for planning, execution, monitoring, and oversight of communication, network, and crypto acquisitions. Conduct independent assessments of management, operational, and technical security controls. Support faster RMF processing and security assessment...

Standard Job Description Lockheed Martin (LM) Space is searching for an IT Operations Associate Manager for our Sensing & Warning (S&W) mission segment under the National Security Space Line of Business. As a S&W IT Operations Associate Manager, the successful candidate will manage and lead a team of IT professionals for multiple classified systems which includes infrastructure and application deployments, new technology insertion, program, project and budget management, schedule and staffing requirements. The candidate will also coordinate with program management and technical leads to coordinate program operations, new environment stand-up and integration of various classified services. This candidate will also be responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. Why Join Us? The Enterprise Business & Digital Transformation...

Standard Job Description Our employees are the core of everything we do, and they are helping the future arrive. As a leading technology innovation company, our team of over 100,000 employees work with our partners around the world to bring the latest technology to our customers’ toughest challenges. Headquartered in Bethesda, MD, Lockheed Martin has employees based in all 50 states and more than 570 facilities that span 70 countries. Lockheed Martin Enterprise Operations (EO) is actively seeking an experienced network engineering professional to support our Space business area classified programs located in our Sunnyvale, California, US offices. Primary job responsibilities include, but are not limited to designing, installing, configuring, securing, hardening, remediating, troubleshooting, testing, upgrading and decommissioning of network switches, routers, firewalls, IDS/IPS, encryptors, physical cabling, protected distribution systems (PDS), data center planning &...

Description SAIC is looking for a cleared Systems Engineering candidate to provide technical assistance and recommendations regarding the planning, implementation, and management of Battlespace Awareness and Information Operations (BAIO) Programs of Record within the Naval Intel, C2, Cyber, and Information Operations (NIC3IO) under Program Acquisition Executive Mission Systems. Support includes providing high quality engineering advisory services as they relate to evaluating requirements, training and planning support, assisting in the development of doctrine, tactics, techniques, and procedures, advocating requirements in support of future effects-based warfare, assessment of Research & Development (R&D) and Science and Technology (S&T) efforts. • Analyze required system capabilities to determine integration requirements and define challenges and develop plans to address requirements • Use operational experience and technical expertise to collaborate with the...