3 energy jobs found

Description SAIC has several openings for a Fully Remote , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and requests from VITA employees and customers, and supports users at every skill level and background via telephone, chat, email, and direct ticket submission. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. Qualifications - External Service Desk Analyst...

Description SAIC has several openings for a Fully Remote , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and requests from VITA employees and customers, and supports users at every skill level and background via telephone, chat, email, and direct ticket submission. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. Qualifications - External Service Desk Analyst...

Description The Senior Program Manager will provide program oversight of a task order supporting operational intelligence integration and data-centric operations for customers across tactical, joint, interagency, allied, and coalition partners, including Army Service Component Commands (ASCC), Joint Task Force J-2s, and Combatant Commands. This position is contingent upon award expected summer 2026. Work is to be performed at Ft. Belvoir, VA. The ideal candidate must demonstrate qualitative and quantitative analytic skills, a strong understanding of research methodologies and approaches, experience within the IC community, and the ability to work independently with minimal oversight. Responsible for successful delivery of a program to a customer; or manage performance of a task or project as part of a larger program under direction of another PM. Manage and integrate activities in accordance with contract requirements and ensure technical, schedule, cost, and financial...