2 field technician jobs found

Description SAIC is seeking an experienced Help Desk Technician to join our Technical Engineering and Design Department in support of our United States Air Force customer. This position is on-site in San Diego, CA. Work directly with customers in a technical role. Responsible for asset installation/configuration, operation and maintenance of systems hardware, software and related infrastructure. Configure and manage operating systems (Windows and Linux), applications (commercial and government), networks (IPs, subnets, etc.), and network equipment (switches). Configure and manage DOD and IC standard distributed authentication services. Review documented and maintain comprehensive knowledge base articles, standard operating procedures (SOPs), and technical guides for Tier 1 and Tier 2 teams to use in resolving common issues and adhere to government policies. Perform regular file archival and purge, as necessary. Create, change and delete user accounts per request. Repair...

Description SAIC is seeking you, our latest Help Desk Technician on the Horizon Program to support the United States Space Force's Program Executive Office for Space Domain Aware and Combat Power portfolio in El Segundo, CA . If you like computers, software testing, or just about anything information technology related in the Space and Ground systems field, then this could be the right job for you. Fun stuff you will do on the job: Provide critical call center support for complex environments, operating systems, servers and workstations. Coordinates and performs complex software installations and upgrades to operating systems and layered software packages. Schedules, installations and upgrades in accordance with established IT policies and procedures. Monitors and reports issues to system owners to ensure optimum performance levels and system integrity while minimizing downtime. Ensures workstation/server data integrity by evaluating, implementing, and managing...