2 system administrator jobs found

Description SAIC is looking for outstanding IT candidates to join our Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service and leveraging processes and strategies with an emphasis on timely IT services and support. Responsibilities: Implement new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities, ensuring appropriate stakeholder engagement and operational integration. Mature and enhance functionality across previously implemented ServiceNow modules, driving improved workflow automation, data quality, operational transparency, and user experience. Foster platform-wide interoperability through integrations with FAA systems and data repositories, promoting a unified system-of-record across AIT and enterprise stakeholders. Apply Agile Software Development Life Cycle (SDLC)...

Description SAIC is seeking outstanding IT candidates to join our Multi-Client Service Desk to support an exceptional SAIC user experience. SAIC leads the way in providing customer-centric IT Service Management (ITSM) focused on improving service and leveraging processes and strategies with an emphasis on timely IT services and support. For the right candidate, this position may be remote anywhere in the United States. We are dedicated to ensuring support for users at every skill level and background, enhancing customer productivity through superior, technically sound, and customer-focused high-value support services. We foster a culture of teamwork and continuous improvement in everything we do, supporting our clients across multiple channels including phone, text chat, and ticket requests. As an Extended Weekend Service Agent , you will serve as the first point of contact, responsible for ensuring that professional support and response standards are met and consistently...