Arrow Electronics
Tlaquepaque, Jalisco, Mexico
Position: Returns Specialist Job Description: Arrow Electronics is currently seeking a dedicated and team-oriented Returns Specialist to join our team in the assembly of computing products. In this role as a Returns Specialist, you will be expected to demonstrate excellence in key areas, including quality, precision, collaboration, and reliability. What You’ll Be Doing Facilitate the product return and replacement process, providing comprehensive support to the warehouse. Assist with reviewing production returns to suppliers. Analyze data related to RMA Production Control and Vendor Returns, conducting RMA research, administrative tasks, training, and process improvements. Respond to and process RMA requests, including issuing credits to customers; perform system research, liaise with Sales for issue resolution, and create outbound sales orders to return products related to pick and ship returns, and apply appropriate charges. Investigate and research root causes...